Australian Doctor 2nd June 2023 02JUNE2023 issue | Page 14

Opinion

2 JUNE 2023 ausdoc . com . au
Guest Editorial

The inhumane nature of paperwork medicine

Do those in distress need their doctors ticking boxes ?
Dr Pam Rachootin GP in Adelaide , SA .

THE idea for this article has been incubating inside me for years — ever since I came across an old book

PICTURE CREDIT
at a swap meet titled Psychiatry in
General Practice .
It was published in 1948 , well
before the DSM had come into
existence , and I found it totally
refreshing .
It has chapters such as ‘ Unhappy
People ’, ‘ Confused People ’, ‘ Anxious
People ’, ‘ Suspicious People ’, ‘ Queer
and Twisted People ’ (“ the psychopath
, people in rebellion against
society ”) and ‘ Dreamy People ’.
It provides detailed case studies
illustrating people ’ s lives and
dilemmas , families , work and
experiences .
You really feel like you know
these people after you read their
We were provided with little
If I were to express myself purely
As if this system will solve
talk to , who listens , understands
narratives .
vignettes from which we were meant
emotionally to this further imposition
the grossly underfunded , bro-
and supports them . Amen .
It has been sitting on my book-
to obtain a standardised evaluation
on our judgement and style of prac-
ken mental health system , espe-
There is an opportunity cost in
shelf for decades , waiting for the
of severity and referral needs .
tice , aiming to reduce everything we
cially the mental health service
the myriad requirements we are
right moment … and that moment
It still boiled down to subjective
do to tick boxes , one need only look at
performed extensively by GPs ,
being forced to accommodate .
has come at last .
assessments : there was disagreement
Edvard Munch ’ s painting The Scream .
which is not adequately measured
In the end , we will be completely
Contrast this ‘ outdated ’ approach
among the workshop participants in
I suppose I am a storyteller by
because it is a part of almost every
hamstrung from doing our job .
with the one I was exposed to in the
ratings .
nature , and a narrative approach
consultation .
I feel that our skills , not to
workshops administered through
I ended up assessing the tool as
mention our morale , are being
the Primary Health Networks : national training — initial assessment and referral ( IAR ) for mental healthcare , for which GPs are paid $ 300 to attend .
IAR introduces a tool that sup-
another useless tick-box exercise .
I find it totally repugnant to engage in complex personal encounters with patients ( that is , human beings ) and then reduce all the nuance to overly abstract ratings .
I can ’ t say it more bluntly than this : do not micromanage my engagement with a person in distress .
undermined by these new technology-based bureaucratic requirements .
We learnt that Commonwealthfunded mental health services would progressively begin using the
posedly instructs us how to com-
I can ’ t think of a more alienating
IAR decision support tool .
municate information about mental
experience for a patient than watch-
that is truly person centred is my
One of the interesting things the
God help us all .
health patients to other providers
ing their doctor staring at a computer
modus operandi .
workshop did bring up was that 90 %
I ’ m throwing my hat in with
and gauge referral needs . There are eight domains on
while they are pouring out their heart during an initial assessment .
I protest the dehumanising direction that medicine is taking .
of suicides occur among people who do not have a mental health prob-
the ‘ Queer and Twisted People ’, in rebellion against society .
which to evaluate patients and five
I can ’ t say it more bluntly than this :
One of the stated goals of this
lem but are overcome by existential
levels of care to choose . Connect the dots .
do not micromanage my engagement with a person in distress .
system is to minimise the risk of underservicing or overservicing .
challenges . I believe they need someone to
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