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Dr Jana Pittman |
OPINION , PAGE 18 |
HOW TO TREAT , PAGE 21 |
CASE REPORT , PAGE 36 |
NEWS , PAGE 5 |
Electric dreams : The rise of AI scribes .
Mohana Basu AMID the myriad dystopian futures resulting from the nervous embrace of artificial intelligence , there is a realworld promise of freedom for doctors . Since February this year , Best Practice Software has been offering an artificial intelligence ( AI ) medical scribe which records consults and then generates medical notes for doctors to review , edit and sign off .
It goes without saying that medical notes are fundamental to consultative medicine .
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But their creation is time-consuming . So are AI scribes one of those promised revolutions GPs want ?
That was the view of one doctor on our website : “ I use an Australian-based AI scribe and have found it to be a game changer for documenting 20-30 [ minute ] psychiatric review consultations .
“[ Its ] ability to adequately output a full initial assessment in enough depth still needs work , but no other single intervention in my practice has done more to reduce my cognitive load across the day .” It is a big claim . The early adopters of this tech believe the specialty needs to jump in now to safeguard their patients ’
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interests , as well as their own .
But what has been their experience ? Are the drafts being generated detailed enough ? Is it generating errors with drug doses and medications , the areas where the risks of
‘ I found some entries I can ’ t remember saying .’
patient harm are so very real ?
Melbourne GP Dr Ralph Audehm began using the Lyrebird Scribe app over a year ago , typing out his own notes to compare with versions it was creating .
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“ I am a good touch-typer , so I don ’ t have to look away from the patient while taking notes ,” he said .
“ But what I found was that the AI gave me far more detail than with my own history taking .”
Where Dr Audehm was writing “ Feels well ”, the AI was writing “ No chest problems or trouble breathing . No shortness of breath during exercise . Energy levels generally good , but slower to get out of bed ”.
It was not perfect . Dr Audehm ’ s written notes had details of blood pressure readings for one patient , but the AI did not capture the results of the examinations in its account of the consult .
Dr Audehm also described
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‘ hallucinations ’, where AI takes things a step further than it should , such as dreaming up sentences that were not actually spoken .
“ I found some entries I can ’ t remember ever saying or hearing . I would just delete those sentences ,” he said .
“ It wasn ’ t a particularly big thing for me , but I was surprised because this was a hallucination or dreaming where it ’ s putting in things that it expects to find .
“ But I want to stress that it was easy to manage , because when you look over the notes from the AI , you could see straight away ,” he added .
Dr Tamsin Franklin is another early adopter . She said Lyrebird PAGE 3
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