many illnesses, particularly when we | ||||
are talking about subtle changes in, | ||||
and the adverse effects of, the latest | ||||
gizmo drugs. | ||||
How then can we help? | ||||
We can retrieve the most recent |
Dr Craig Lilienthal GP and medicolegal adviser in Sydney, NSW. |
report from the specialist to see what meds they last prescribed, but between the patient’ s prearranged appointments, there is little advice |
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It often leaves GPs to pick up the mess. |
about what to do when things go wrong.
Even when we contact said specialist’ s rooms for acute advice, we are often given the bum’ s rush:
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“ Doctor is not available. Would you |
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IN the good old days, GPs were the centre of patient healthcare and we occasionally sought advice from“ consultants”. A lot has changed since then, but it hasn’ t always been in patients’ best interests— nor ours.
When I was a young rural GP, there was one physician, one dermatologist and a couple of orthopods down the road at the base hospital, 150km away. To be clear, gastroenterologists didn’ t exist then, and the only thing we had for assessing rectal bleeding was the“ Silver Stallion”.
We would send our patients to these colleagues, who were all called consultants, for direction on how to manage their problems.
Then, as medicine became more complicated— and we learnt more and more about every disease and witnessed the management options for each mushroom— some of these
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became more complex and, in turn, were taken over by new specialists. They no longer gave us advice about caring for our patients but took over their day-to-day management.
Having established themselves as the custodians of elevated knowledge, they downgraded the GP’ s position in the hierarchy of medical care and took over responsibility for managing our patients— at least within the limits of their special interests.
So not the whole patient, just the bit they were interested in. And therein lies the problem.
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When they get into trouble, the patients end up calling us GPs for help.
There are other differences. We good GPs make ourselves available to meet our patients’ acute needs, whereas non-GP specialists like to see our‘ shared’ patients on more
sedate cycles, such as at three-, six-
time to see our shared patients for acute issues stemming from their own management decisions.
They certainly don’ t want to become involved in extraneous matters.
“ See your GP for that” is what
Specialists have retreated back into their silos and are pretending to be consultants again.
PICTURE CREDIT
patients are likely to get, or maybe just
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care to leave a message?” You leave a message, which is never to be returned. It is like waiting for Godot.
Or try making a referral for a new patient whose life has suddenly got clinically complicated, say, to a haematologist.
The receptionist invariably tells us( or the patient) to send in the referral letter and copies of all test results that might support the referral.
They will get back to say whether they have decided to see the patient, and if so, by whom and when it will occur.
The irony behind the rise of specialism is that it began as a willingness to take on the management of patients, but the complexity became so great, specialists have retreated back into their silos and are pretending to be consultants
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consultants started taking over the |
This specialist takeover has led |
or 12-monthly intervals. |
a recorded message suggesting they |
again. |
ongoing care of our patients. |
to a growing problem with patient |
I know some reading this article |
can call 000 or visit their nearest ED. |
There is a universal truth in med- |
This was particularly relevant with |
management. |
may find what I’ m saying harsh. But |
Even worse:“ If you have symp- |
icine— things can go wrong. And |
endocrinologists and the management |
Patients are not made up of |
what specialists don’ t like is to be |
toms such as a cough or cold, don’ t |
things can and do go wrong between |
of patients with diabetes. |
jigsaw pieces. But some of our |
interrupted by our patients between |
come near us.” |
non-GP specialist consultations. |
In seriatim, the management of |
patients end up surrounded by a |
these preordained appointments. |
Given the sophistication of cur- |
If, as GPs, our specialism is in |
cardiovascular disorders, mental |
plethora of specialists but with |
They don’ t like direct requests for |
rent specialist care, we GPs are out of |
mopping up the aftermath, then we |
health issues and cancers similarly |
no-one co-ordinating their care. |
prescriptions, nor can they find the |
our depth with the management of |
need the proper support to do that. |