Aloha !
BY : CHASON ISHII , PRESIDENT OF ATLAS INSURANCE AGENCY
Dear Friends ,
In the midst of what can only be described as surreal and humbling times , I hope you and your family are safe and well . Who would have ever imagined that you and your business would be in the middle of a global pandemic that would severely change your everyday life ? As we navigate through uncharted territory , I am confident our Atlas Ohana will remain strong and be there for you , your organization , and our community . As a valued partner , I would like to personally thank you for the confidence and trust you have placed in us .
During these tough times , our commitment to our clients and their best interests will not waver . Across the agency , internal teams are deploying cutting-edge strategies to assist clients with what matters most :
• Our Commercial Insurance experts have reached out to insurance carriers to conduct mid-term audits of clients ’ policies to identify areas where exposures have decreased due to a halt in business activities . These efforts have resulted in thousands upon thousands of dollars in credited premiums .
• Our benefit consultants are digging deep to answer the tough employee-related questions due to COVID impacts . Our goal is to ensure compliance while devising innovative programs to help employers stay connected with furloughed employees .
• Our Personal Lines team members are evaluating package pricing options for home , autos , and more to help families save those extra few dollars .
• Our Risk Control and Claims Management teams continue to offer a full range of services virtually , including the development of safety and claims management programs , safety committee meetings , claims management meetings , education and training sessions , and even safety inspections .
• Lastly , Atlas has advocated on behalf of our clients to negotiate and renegotiate premium payment plans that are palatable to both insurance carriers and insureds . They have even approached insurance carriers to discuss custom solutions specific to clients ’ unique situations .
On behalf of all of us at Atlas Insurance , a huge “ mahalo ” for allowing us to be by your side every step of the way . Take care and keep safe . +
Chason Ishii President of Atlas Insurance Agency
ATLASINSURANCE . COM
FEATURE
CONTENTS
3 HOW WE ’ VE ADJUSTED TO COVID-19 Joey Barroso
6 COACHING QUESTIONS Michael Bungay Stanier
8 5 STEPS TO STOP SUGARCOATING & SPEAK YOUR TRUTH Ashley Turner
10 7 GOOGLE AD HACKS Neil Patel
12 REVIEW YOUR BENEFITS PLANS FOR COST-SAVINGS Jason Chang
HBM WORKS TO CLEAN UP COVID PAGE 15
14 7 STRATEGIES FOR COMMUNITY ASSOCIATIONS TO COMBAT THE HARD MARKET Elaine Panlilio , CRM , CIC , CISR
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