Atlas Insurance Magazine Fall 2020 | Page 3

HAWAII FOODBANK 7CONFRONTS COVID 19 CONTENTS 4 HARDENING MARKET FOR MID- TO HIGH-RISE CONDOS 5 ATLAS NEWS & EVENTS 6 THE RISING THREAT OF CYBERCRIME DUE TO COVID-19 8 HOW YOUR PROFIT WORKS IN A CRISIS Mike Michalowicz 10 QUESTIONS TO HELP YOU VISUALIZE YOUR FUTURE Mel Robbins 12 “YOUR APPROACH TO HIRING IS ALL WRONG” Dr. Brad Smart 14 A HARD MARKET FOR HARD TIMES 201 Merchant Street, Suite 1100, Honolulu, Hawaii 96813 Tel: (808) 628-5320 ATLASINSURANCE.COM MANAGING EDITOR Erika MacLeod GRAPHIC DESIGN Carmen McKay CONTENT COORDINATOR Stacey Cowperthwaite CONTRIBUTORS Chason Ishii Elaine Gascon Todd Tamori Mike Michalowicz Mel Robins Dr. Brad Smart Carol Davis ADVERTISING (Local) Slayde Omura Chason Ishii PHOTOGRAPHY All images sourced from Tulip Media Group or unless otherwise identified. Atlas Insurance Risk & Business Magazine TM is published by Tulip Media Group. All content, copyright © 2020, Tulip Media Group. All rights reserved. Risk & Business Magazine TM is a valued and recognized trademark of Tulip Media Group. This publication may not be reproduced, all or in part, without written consent from the publisher. Every effort has been made to ensure the accuracy of all content in this publication, however, neither the publisher nor Atlas Insurance will be held responsible for omissions or errors. Articles, reports and information contained herein reflect the views of the individuals who wrote or prepared them and do not necessarily represent the position of the publisher or Atlas Insurance. The material herein is intended for educational and informational purposes only. Nothing herein is to be considered the rendering of insurance advice for specific cases or circumstances. Communication of any legal information contained herein does not constitute an attorney-client relationship, nor convey legal advice or recommendation of any kind. 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BY: CHASON ISHII, PRESIDENT OF ATLAS INSURANCE AGENCY As organizations and families reevaluate their needs for a post-COVID-19 world, it is abundantly clear the global pandemic has expedited the demand for virtual technology and digital workspace. Recognizing this change, we are focusing our efforts on identifying strategic opportunities that will create a world-class digital experience for our clients. The groundwork for our digital transformation accelerated over the work-from-home period. We have invested heavily in new technology that will allow us to better serve and communicate effectively with our valued clients. We initiated upgrades to all 125+ PCs and laptops within our organization, launched Microsoft 365, implemented Zoom, and purchased a multitude of new client support and interactive application software packages. Additionally, we invested in our 10+ conference rooms throughout the organization by installing equipment to provide seamless video conferencing capabilities. It is critical for us to maintain the crucial faceto-face interactions with our clients and to keep the lines of communication open. Not only did we invest in the latest technology and equipment but we have also redeployed our human capital to focus on producing digital resources. To meet the changing needs of insureds, we are advancing a slew of digital options for our clients like on-demand virtual training, timely insurancefocused webinars, and a wealth of valuable online resources to access at all times of the day. A variety of our digital resources are provided through our website; however, MyATLAS Connection—a private library of resources exclusively for Atlas clients—offers our clients access to tens of thousands of resources specific to their needs. MyATLAS Connection offers clients a self-service approach and on-demand support 365 days a year. We have spent a considerable amount of time engaging with clients about their changing needs and business operation procedures. We found digital resources and support to be at the heart of each client’s plan moving forward. Whether it is offering multiple channels of virtual communication or expanding our digital resource offerings, we are here to help our clients navigate their insurance journey. + Chason Ishii President of Atlas Insurance Agency ATLASINSURANCE.COM 3