Volume 24
June 2018 Edition
Biometrics are used to recognize and verify perience, while demonstrating how airlines
someone’s identity by analyzing their finger- and government border agencies can work
prints, voice, face, iris or hand geometry signa- together to enhance security.
tures.
SITA is also working with Orlando Airport on
Confidence in the technology is re- a similar trial with British Airways using bio-
flected in a global market growing metric eGates.
from US$ 3.24bn in 2016 to an ex- In February this year it was announced that
pected US$ 12.22bn by 2023.
SITA’s work with JetBlue and CBP had won
the respected Air Transport World Aviation
JetBlue was the first US airline to use facial Technology Achievement Award for 2018.
recognition biometric technology to board
passengers in a single step without
the passenger needing to show either
their boarding pass or passport.
SITA Facial Scanner Technology
Working with JetBlue and CBP at Bos-
ton’s Logan International Airport, SITA
demonstrated that biometric tech-
nology can reduce friction points in
the airport experience – including at
boarding, where integrating checks
with government systems is one of the
hardest challenges to solve.
The technology eliminates any
boarding pass scanning and pass-
port checks. Passengers just need
to look into the camera for a quick
photo, and they are on their way.
The integration of the airline and gov-
ernment systems by SITA showed how
passengers can enjoy a seamless ex-
41