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( See a brief introduction to SolarWinds ® Service Desk to learn what today s IT ser- vice management ( ITSM ) strategy demands from a solution . SolarWinds Service Desk provides a cloud-based , multi-tenant platform for integrated IT asset man- agement and service desk . Courtesy of SolarWinds and YouTube .)

Leveraging ITAM for Pre- ventative Maintenance

www . AmericanSecurityToday . com August 2021 - Edition 57

Connecting asset management data into your ITSM platform enables IT to proactively plan and perform ongoing mainte- nance , creating a way to view previous services , historical incidents , or trending prob- lems associated with those de- vices .

Taking this one step further , integrating ITAM into your ITSM platform and service management strategy can help eliminate service silos , boost employee productivity , and influence organizational processes .

It can even help agencies im- plement and refine preventa- tive maintenance strategies . https :// www . youtube . com / watch ? v = ODeBm4LmeJU

( See a brief introduction to SolarWinds ® Service Desk to learn what today s IT ser- vice management ( ITSM ) strategy demands from a solution . SolarWinds Service Desk provides a cloud-based , multi-tenant platform for integrated IT asset man- agement and service desk . Courtesy of SolarWinds and YouTube .)

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