As agencies continue to pivot their operations , assets no longer necessarily reside in a dedicated office space .
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Despite not having eyes on these physical assets , the IT team and service desk are still required to have a level of visibility and access to agency-owned property to securely support employees .
To maximize visibility and secure your organizational ecosystem , it ’ s critical for IT teams to define an asset management strategy .
IT asset management ( ITAM ) is the process of cataloging , tracking , and maintain- ing an organization ’ s technology assets . IT asset management ( sometimes known as information technology asset management ) combines the ability to track and analyze the financial and contractual pieces against actual inventory to drive ser- vice success with a better understanding of how IT assets support the business and users .
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