AST Digital Magazine June 2016 | Page 16

Volume 5 June 2016 Edition TFCU Relys on DigitalPersona Altus (See How It Works – Video) TFCU needed an authentication solution that eliminates the need for its employees to remember and manage multiple passwords. The credit union considered a variety of solutions, including password vaults, but chose the DigitalPersona Altus offering, which is based on non-repudiable biometric credentials. “The DigitalPersona Altus authentication solution helps us accomplish three important goals,” said Louie Villa, Special Projects Administrator at TFCU. “We are securing access to our applications with strong multi-factor authentication, improving productivity and eliminating the cost of password resets.” Biometric credentials secure application access and eliminate The DigitalPersona Altus solution allows TFCU employees to use their unique biometric credentials to costly password resets clock in for their shift, log on to branch computers The El Paso Area Teachers Federal Cred- and securely access all TFCU applications such as it Union (TFCU) is deploying the Crossmatch FSP, Meridian Link, ADP and UCB Desktop. DigitalPersona®Altus authentication solution throughout its branch locations. The credit union is leveraging Crossmatch’s strong authentication platform to secure access to all internal applications, while eliminating costly password resets. Prior to implementing the DigitalPersona Altus solution, forgotten passwords accounted for 20-30 daily calls to the credit union IT help desk. In addition to the efficiency strain on the help desk, there was the potential security risk that employees would write down their passwords. DigitalPersona®Altus https://www.youtube.com/watch?v=n3kbDYwGZt8 To address both productivity and security issues, “Our employees are excited about this change,” said Villa. “Branch staff appreciate that they no longer have to remember multiple passwords, and our help desk staff are able to focus on other critical projects now that they are not dealing with constant password-related help desk calls.” TFCU leaders highlight the immediate benefits of the DigitalPersona Altus implementation, noting a significant enhancement to security as biometric 16