Volume 5
June 2016 Edition
TFCU Relys on DigitalPersona Altus
(See How It Works – Video)
TFCU needed an authentication solution that eliminates the need for its employees to remember and
manage multiple passwords. The credit union considered a variety of solutions, including password
vaults, but chose the DigitalPersona Altus offering,
which is based on non-repudiable biometric credentials.
“The DigitalPersona Altus authentication solution
helps us accomplish three important goals,” said
Louie Villa, Special Projects Administrator at TFCU.
“We are securing access to our applications with
strong multi-factor authentication, improving productivity and eliminating the cost of password resets.”
Biometric credentials secure application access and eliminate The DigitalPersona Altus solution allows TFCU employees to use their unique biometric credentials to
costly password resets
clock in for their shift, log on to branch computers
The El Paso Area Teachers Federal Cred- and securely access all TFCU applications such as
it Union (TFCU) is deploying the Crossmatch FSP, Meridian Link, ADP and UCB Desktop.
DigitalPersona®Altus
authentication
solution
throughout its branch locations. The credit union is
leveraging Crossmatch’s strong authentication platform to secure access to all internal applications,
while eliminating costly password resets.
Prior to implementing the DigitalPersona Altus solution, forgotten passwords accounted for 20-30 daily
calls to the credit union IT help desk. In addition to
the efficiency strain on the help desk, there was the
potential security risk that employees would write
down their passwords.
DigitalPersona®Altus
https://www.youtube.com/watch?v=n3kbDYwGZt8
To address both productivity and security issues,
“Our employees are excited about this change,”
said Villa. “Branch staff appreciate that they no longer have to remember multiple passwords, and our
help desk staff are able to focus on other critical
projects now that they are not dealing with constant
password-related help desk calls.”
TFCU leaders highlight the immediate benefits of
the DigitalPersona Altus implementation, noting a
significant enhancement to security as biometric
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