Volume 10
The adoption of big data analytics solutions by public safety agencies is already occurring . Agencies have no choice but to address big data head on .
It is more a matter of how quickly solutions targeted toward public safety can be made available . Adoption of the cloud goes hand-in-hand with big data analytics because many of the big data solutions only operate in the cloud .
Citizen portals , social media search , and social data aggregation tools are examples of how to take advantage of the information that lies in the hands of our citizens . The adoption of citizen facing applications is already occurring .
Feb 2017 Edition
Many public safety vendors that provide computer-aided dispatch and records management systems also provide the ability for citizens to report non-criminal incidents via portals or mobile applications .
The ability to harness data from citizen-based sources , such as social media sites , is being made available by a handful of vendors . These technologies are slowly being adopted , but a struggle between agencies and regulatory organizations and privacy advocates could further complicate adoption and implementation of such technologies .
( Are you ready to see the whole picture when it comes to your public safety analytics ? Analyst and Investigators need a single data platform to unite data sources and provide real insight into crime analysis . Courtesy of Hexagon Safety & Infrastructure and YouTube )
Technologies that Enable Citizen Involvement Citizens are the eyes and ears of our communities . They know better than anybody when there is a suspicious person or vehicle in the neighborhood – when something “ just doesn ’ t feel right ”. When an incident occurs , accounts from multiple witnesses can help to shape a case and lead to an arrest .
Technologies enabling anonymous entry by citizens enable agencies to acquire information that would otherwise go unreported due to fear of retaliation . Accounts of incidents received via 911 , texts , and social media often help an agency determine the required response and appropriate resources .
( Intergraph NetWorks is a flexible software suite that uses web services to provide secure , real-time access to locationbased engineering and operational data and capabilities across the utility enterprise . Courtesy of Hexagon Safety & Infrastructure and YouTube )
Intelligent Automation A combination of artificial intelligence and automation , intelligent automation enables organizations across vertical industries to achieve greater efficiencies and quality .
Intelligent automation systems actually learn and adapt as they drive through their workflows , enabling continuous process improvement . In the public safety and security industry , autonomous security robots is a perfect example of this trend . Autonomous security robots will be a disruptive technology . The first wave of adoption will likely be in the industrial security market , where the costs of turnover and poor performance of hu-
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