AST August 2019 Magazine AST August 2019 Magazine | Page 23

to the www.AmericanSecurityToday.com 2019 - informa- Edition 36 enhance their profitability. In addition August Business intelligence and data analytics are derived from infor- mation collected in the field by security officers who report security related incidents and other anomalies. All captured data is then com- bined and patterns and at risk-areas are easily identi- fied. tion obtained from the securi- ty guard’s direct observation while on duty, other sources of data that can be uploaded and aggregated for insights could come from CCTV cameras or even reports from maintenance staff observing a wide array of fac- tors including suspicious be- havior by individuals, broken doors, missing locks and more. (Trackforce has been improving security officer operations with mobile and desktop applications for nearly two decades with software solutions that increase security officer productivity and ac- countability, while providing the operations manager and security end user with real-time KPIs. Courtesy of Trackforce and YouTube.) 21