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April 2020 - Edition 43
and increasingly automated
managed services for their IT
The transition to the cloud, and infrastructure.
platform delivered managed
services affords governments That step will improve services,
and users a more resilient, se- mitigate workforce challeng-
cure, and cost-effective capa- es, and free up government
bility along with access to mod- resources to focus attention on
ern and accessible technology the “data layer” needed to in-
solutions including AI, ML, and form decisions and improve
RPA along with other collabora- government services.
tion tools and capabilities.
Across the country, the unexpect-
The government can take advan- ed global crisis has fostered an
tage of those technologies and improved climate of collabora-
provide continually improved tion and improved communica-
services to their agencies and tions among our nation’s health-
users by adopting cost-effective care experts, first responders,
come-based managed services.
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