Association Insight International & European 1 | Page 24

Conferences & Events

Membership: Federations & Trade Associations

Membership: Individual Member Associations & Professional Bodies

Case study: Increasing attendees by differentiating an annual event - ECCO Congress

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Increasing congress revenue with a hybrid element

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Highlights

Identifying what new and existing members will truly value from membership

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Efma in the new reality – how to reach greater representation and influence in the global context?

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Case study: Using social media to its full capacity and deriving value from it

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How to use measurement to effectively harness social media success in your Association

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Re-vamping programme by revamping committees

Introducing programme features to attract new delegate groups

Examining the location and timing of the event

Getting the message out there by using effective communications

Evaluating your impact

Offering “value for money” to your members

How can associations address this demand and meet members’ expectations with existing resources?

Reviewing the match between associations’ portfolio and strategy and members’ needs

Identifying steps to be implemented to meet the challenge and develop 'tailor-made' tools to focus on member needs

Using member satisfaction as a valuable marketing tool to attract new members

Achieving a larger social media following than member base with niche and high quality content

Developing a social media strategy that works for you and your members

Defining metrics to prove the success of social media and value to the organisation

Ensuring content is disseminated internationally in different languages

Creating engagement and quality conversations

Marketing the hybrid aspect of the event without cannibalising face-to-face market

Special features to engage the virtual audience

Impact on overall congress revenue and future plans

Why did we decide to expand globally?

What strategy and which markets did we identify and why?

How we set-up offices/identified regional managers?

How we manage the different cultures?

What are the different cultural expectations?

What challenges we faced while expanding and what we would do differently?

The importance of linking your Association goals with social media

Return on Investment - How and what metrics to measure

How often you should measure your metrics

Reviewing and taking action from your social media successes