Association Event Network March 2016 | Page 5

March 2016 Previews Associations Events Forum 5 Royal College of General Practitioners Annual Primary Care Conference 1-3 October 2015, Scottish Exhibition and Conference Centre (SECC), Glasgow The Associations Events Forum will take place on Day 1 of International Confex and feature content curated by the show and through its partnership with Associations Network. The Associations Event Forum is an integral part of Day 1 at International Confex In 2015 International Confex attracted over 350 buyers of association events, and the feedback from the Forum was so strong that organisers this year expect further growth in this popular feature of the show. The programme will kick off with a dinner on the eve of the show. Tourism Ireland have put together networking, dinner and entertainment for attendees at that event. The Forum itself is curated to allow a mix of networking and ideas sharing among event professionals, as well as content that touches on every aspect of the event. In the morning, Jan-Jaap In Der Maur will host a session on the important role the facilitator plays in managing on stage content at conferences in CN_02.16_AEM.indd 5 ‘The Power of the facilitator’. Destination sponsors Southport Conferences will then chair a panel discussion between, destination, venue and organiser representatives on the role this partnership plays in delivering major association events. The session is entitled ‘The Holy Trinity’ and will ask attendees for input into the session, especially around the destination’s specialist interest in business extension. The afternoon will look at the growing importance of ‘Sponsorship, How and Where to Achieve it’, a subject of increasing interest to association organisers. Finally the programme will finish with a session on selecting appropriate speakers and developing content entitled ‘Horses for Courses’. Again, an important subject and one that will resonate among organisers of association meetings. “We’ve got a great partnership with the team at Association Network and together we’ve pulled together a really strong day for association event organisers,” says Liz Agostini, event director, International Confex. “We’ve married the right mix of educational content and networking opportunities so that planners can share learning among themselves. We’ve even got a cracking dinner arranged with Tourism Ireland. It will be a great day.” All the sessions will take place in the Associations Theatre, and Hilton Olympia will also be supporting the content as venue sponsors. Client feedback is of prime importance to the SECC, which conducts regular research with clients as part of its commitment to service delivery. Kathleen Warden, director of conference sales, says client input helps to keep the SECC flexible in its delivery of services and helps maintain its competitive edge. Trust is boosted significantly by listening and acting on feedback from clients, says Warden. These themes were tested when feedback from regular SECC Association client – the Royal College of General Practitioners (RCGP) – suggested a different way of delivering catering to its delegates. As well as attending the RCGP conference at a different venue, the SECC’s catering partner Levy Restaurants UK invited the RCGP into the SECC to test recipes and tour the facilities. The challenge was to create, a bowl food menu for 1,500 delegates breaking from the conference at the same time. “The SECC really got it right,” says Tim Collard courses & seminars manager at the Royal College of General Practitioners. “The catering quality in particular was excellent with one delegate even asking for the recipe. The SECC looked, listened and learned about what we wanted to deliver.” 18/02/2016 10:21