Association Event Network July 2016 | Page 9

July 2016 Strategy 9 Using creative problem solving strategies to improve your events by Caroline Fryer Bolingbroke How do you attract delegates to your events and how can you improve the experience for them so that they want to return? There are hundreds of creative thinking and problem solving strategies which can help you think differently and improve your event. Reverse brainstorming is one simple fun tool you can use in your team. 1. Identify the issue – then reverse it. ‘How can we ensure people will really hate our annual conference?’ key value towards your events.” The key points identified by Sweales are: Be social, don’t hard sell - social media is all around two-way conversation. People don’t use social media to be sold to, they use it to listen, engage and keep up to date on matters that are of interest to them.