Asia-Pacific Broadcasting (APB) Systems Integration 2016 | Page 18

Be subscriber-centric with the cloud As any visitor to IBC 2016 can attest, cloud technologies were the hottest topic of conversation for the broadcast technology decision makers, even outstripping the move to 4K/Ultra HD (UHD), 8K and the IP standards war between Aspen and AIMS. BY FINTAN MC KIERNAN So why is the cloud so important and how relevant is it to broadcasters in Asia, especially South-east Asia, at a time when Indonesia and Malaysia are still migrating to HD. Surely the cloud, 4K/UHD and moving to IP are problems for America and Europe, and not really relevant in KL and Jakarta just yet? Well, perhaps 4K/UHD will be slow to get out of the starting blocks and IP has some serious standards issues still to be ironed out, but cloud is here and is already making a difference for broadcasters. The cloud is not about change for change’s sake, or technology for technology’s sake — it’s about efficiency, cost-effectiveness and flexibility. The cloud is about much more than moving transcoders into Amazon or moving playout into Azure or even launching over-the-top (OTT) services. The cloud will affect broadcasters from multiple fronts simultaneously, from live acquisition to transcoding, to post production to long-term archiving, to delivery. In various shapes or forms, cloud will become the de facto platform for the majority of systems running in broadcasters’ central apparatus rooms (CARs). In the very near future, cloud-based video headends will be agonistic to the fact that TV is being consumed on a set-top box (STB) or a mobile device. The terms IPTV and OTT will become irrelevant and the operator will become more consumer reactive than ever, and will even become consumer predictive. So while the consumer may be a paid subscriber or may be a freemium or ad-supported viewer, the operator will be able to leverage cloud-based services to analyse their viewer behavioural habits like never before. TV operators will be able to act on individual consumer behavioural traits, they will have the algorithms at hand to predict consumers’ mood, desires and actions, they will have the tools to automatically augment their video service offerings to become more sticky, reduce churn and increase ARPU. If this sounds like science