Asia-Pacific Broadcasting (APB) Satellie Special Supplement 2015 | Page 13

Satellite a key delivery platform in Asia-Pacific Singtel gears up to meet demand for satellite services in Asia­Pacific A nnually, the World Teleport Associa­ tion (WTA) publishes its Top Opera tor Rankings, a recognition of the top teleport/satellite fleet opera­ tors in the world. The APB Satellite Special asks Lim Kian Soon, Head, Singtel Satellite, on the reasons that have seen the company once again ranked among the top 10 teleport/satellite fleet operators in the world by WTA, as well as how Singtel Satellite is preparing to meet growing demand for satellite services in the Asia­ Pacific region. In the World Teleport Association Top Operator Rankings for 2014, Singtel Satellite was again placed among the world’s top 10 teleport/satellite fleet ope­ rators. Why do you think Singtel Satellite has consistently been recognised by WTA? Lim Kian Soon: Our commitment has always been to deliver the best quality, best customer experience and business outcomes to our customers and partners. We constantly gather feedback from cus­ tomers on their needs. Hence, ST­2 was launched in 2011 and subsequently ST­3 in 2014 to enable them to reach out to Asia, the Middle East and Africa regions to serve their audiences. In order to deliver one­ stop end­to­end best customer experience, we have been constantly improving our infrastructure by upgrading our teleport equipment and terrestrial connectivity, as well as investing in new ones. To set up a new teleport on your own takes time and capita l. Thus, we make it easier for enterprises to accelerate their reach by offering ready infrastructure and comprehensive capabilities through our teleport hosting services. Enterprises can be assured of better access to a wide cover­ age as our teleports point to more than 30 satellites and is supported by an extensive terrestrial network of more than 200 points of presence (POPs) in over 160 global cities. Enterprises can have peace of mind knowing that our facilities are fortified with the latest technologies and secured by armed guards to protect against security breaches. We also provide round­the­clock technical support with ISO9001­certified Network Operations Centre (NOC), which is managed by qualified engineers. Which specific areas of the teleport services offered by Singtel Satellite would you expect to be in most demand in 2015, and how is that a reflection of ❝ The growing demand of content has increased tremendously in Asia in recent years … This will likely increase the take-up of uplink and downlink services. ❞ — Lim Kian Soon, Head, Singtel Satellite developments across the broadcast and media industries? Lim: The growing demand of content has increased tremendously in Asia in recent years. This will likely increase the take­up of uplink and downlink services, particularly with popular hotbirds point­ ing to Asia. The first thing that comes to the mind of new startups is cost. We have the lat­ est “plug and play” playout services that enable them to manage and deliver their content at minimal cost. In an increasingly connected world, cloud technology will offer broadcasters the opportunity to reshape their business and opti mise user experience. There is likely to be an increase in the number of broadcasters adopting cloud technology. We are currently exploring a cloud­based media storage solution at a price point that will make sense for the media industry to outsource its content management. For customers looking at 4K, how is Singtel Satellite equip ped to help them deliver 4K content to viewers in the Asia­ Pacific region? Lim: Where satellite is concerned, optimising the bandwidth will be key in the delivery of 4K content and we expect development of new compression technol­ ogies to emerge. There is certainly no doubt that 4K is driving strong interest and excitement in the industry. Our in­ frastructure will always be ready to support customers looking to adopt 4K. Late last year, the International Tele­ communication Union (ITU) announced new steps to combat satellite interfer­ ence. What is Singtel Satellite’s views on this development, and is satellite interference a particular concern in the Asia­Pacific region? Lim: We welcome the new step taken by ITU at the recent Plenipotentiary Confer­ ence in Busan, South Korea, to address the concern of satellite interference. The creation of a database on interference known as “geolocation” is essential as it enables satellite operators to know the source of interference and take action accordingly. Satellite interference is a global concern. As the demand for satellite bandwidth is growing in the Asia­Pacific region, it has resulted in the crowding of ope rational satellites, especially in the commercial C­ and Ku­ bands. This crowding will inevitably lead to higher probability of satellite interfer­ ence, which is a concern to all satellite operators. An Singtel Satellite’s teleports serve customers in Asia, the Middle East and Africa. Supplement 11