ASIA DEWALT Catalogue _R01(2021-2022) | Page 6

CUSTOMER EXPERIENCE CENTRE

Stanley Black & Decker currently operates state of art customer experience centers in four locations across Asia in Seoul - South Korea , Bangkok - Thailand , Pune – India & Shuzho – China . These centers not only enables us to showcase leading innovations in the world of powers tools , hand tools & power tool accessories it also provided a great platform for our customers to get an hands-on experience on using these products and make the right selection for some of their most demanding applications .
In addition these centers are used for safety & application trainings for industrial applications , new employee induction & advance employee modules , customer & channel partner team training , top to top
interactions and last but not the least Corporate Social Responsibility initiatives centered around makers of tomorrow – tradesmen , contractors and students in true spirit of our corporate mission . For the builders and protectors , for the makers and explorers , for those shaping and reshaping our world through hard work and inspiration , Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done — and we have since 1843 .

TOTAL CARE

WE ARE COMMITTED TO EXCELLENCE IN OUR TOOLS AND OUR SUPPORT

Total Care establishes more direct and eflective engagement with customers and channel partners Our goal is to give you an added value exxperience , and to increase your customers ’ satistaction wth Stanley Black & Decker by providing more engaged support .
10 11