ARRC Journal 2019 | Page 62

ARRC JOURNAL JOINT VISITORS BUREAU: ADMINISTRATION OR INFLUENCE? Major Paul Collis-Smith, British Army “We face a changing security environment threat which is complex and dangerous for the UK and our national interests. No country is able to address all the challenges alone. Strong Alliances and partnerships are more important than ever.” Sir Michael Fallon, Former UK Secretary of State for Defence The Problem Here at the Allied Rapid Reaction Corps (ARRC) we are all in the business of influencing our A3E. Doing so satisfies a large portion of promoting our interests and projecting our influence overseas as stated in the UK’s Security Strategy. Being ‘international by design’ gives the ARRC an extra dimension as a useful communication tool in executing the UK’s National Defence Engagement Strategy as a strategic headquarters within NATO. The work practises of the Joint Visits Bureau (JVB) lies at the heart of defence engagement. We are a team of five individual who are dedicated to facilitating the ARRC’s efforts to promote the interests and influence of NATO to its target audience. The ARRC’s strategic communications directive (STRATCOM) states: HQ ARRC is an innovative HQ by design and ambition, which encourages conceptual debate and uses its extensive operational experience and multi- nationally resourced training programme to experiment with ideas, evolve thinking, explore boundaries and pioneer development of doctrine (both NATO and National). The Comprehensive Approach and Integrated Action have become central themes in the future development of the Alliance; HQ ARRC is actively contributing to both concepts 62 ALLIED RAPID REACTION CORPS through civil-military engagement, exercises and integration activities. are well placed to facilitate dialogue at all levels and target all relevant audiences. Within the JVB, the main objectives we facilitate are to: The ARRC’s Strategic Communication (STRATCOM) cell gives direction on how to portray the ARRC as a leading class, UK-framework, multinational headquarters that is capable of leading operations at the corps, land component command (LCC) or joint task force (JTF) levels. Part of the directive is to support UK and Alliance aims, objectives and values. The question is, then, is the ARRC meeting its STRATCOM objectives by merely facilitating a professional visit? Key Leader Engagement needs follow up with additional outreach coordinated through the Public Affairs Office and it is a pan-headquarters responsibly to ensure the awareness of this process is considered throughout all activities. • Contribute to NATO’s efforts to promote and project stability beyond its borders in support of the defence of the Alliance, and as an expression of its commitment to its values and willingness to defend them. • Support resourcing of the ARRC capabilities, development and experimentation (CD&E) programme by promoting HQ ARRC as a leading proponent of evolutionary and transformational military thinking. In order to meet these objectives, the JVB focusses on key leader engagement (KLE) as a prioritised activity, but visits must have a purpose, an outcome and a useful, measurable effect. This is more challenging than the visit itself. How do we solve the problem? Each visit has a potential to make an impact and gain traction as positive influence. The JVB is the tool by which a positive impression is created by providing an environment where senior staff can take care of business. Therefore, the JVB melds the administration component with the influence piece at the forefront. Combined with the nature of the ARRC Central Staff’s connections across all branches of the headquarters, the JVB Three of the five UK defence engagement objectives stand out as core JVB business on behalf of the ARRC: • Prevent conflict • Develop capacity and interoperability • Build and maintain access and influence Service members operating at the strategic, operational or tactical level should have these objectives in place. The range of visitors to the ARRC with JVB involvement has the potential to expand our influence amongst their connections. This presents the ARRC’s command group with the potential