ARRC Journal 2019 | Page 34

ARRC JOURNAL a few staff officers. Assessments were conducted once during each battle rhythm cycle prior to the commander’s situational update brief. The results were neither comprehensive nor timely. The staff lost the initiative by presenting issues to the commander as they arose because timely and relevant information had not been presented earlier. This deficiency was attributed to the lack of integration between risk management and decision-making processes. What was later discovered, however, was that the headquarters needed a new risk assessment process that incorporated relevant information related to risks as it became known across the headquarters. Identifying potential solutions Bottom line up front, there is no cure- all solution, and never will be, to producing accurate, precise and timely forecasts on the likelihood and impact of future events. The root causes to this impossibility include uncertainty, individual bias and subjectivity. At the ARRC we decided to mitigate these impediments by combining alternative analysis approaches and probability models like Bayes’ Theorem to close the gap between the unknown and known as new information is discovered. An alternative approach to group sourcing One of the main issues with the previous traditional approach was relying on the judgement of only a few staff officers to make organisational assessments. A departure from the norm was needed and thus a pan-organisational risk assessment group was formed to assess risk likelihood by following a process designed to solicit individual likelihood estimates from group members from across the staff. This risk assessment group ensures an in-depth and relevant understanding of the operational environment, while simultaneously serving as risk detectors because of their disposition within the headquarters. In practise, risks are identified by the risk group, either through pre-condition decomposition or discovery of new information, and the information is shared amongst the group. Groupthink now becomes an obstacle, as does positional influence. Alternative analysis approaches, such as ‘brain writing’, mitigate these concerns by having each group member generate their estimate separately, away from the group, to reduce the influence of other members’ position or personality. Each member evaluates the risk and provides their Figure 1 – Reassessment Process risk likelihood estimate not knowing how other members have responded. Comparing responses and asking the right questions Normalising data is difficult to accomplish under normal conditions, but it is near impossible without common evaluation metrics. Therefore, risk likelihood estimates must be reported as a percentage so that a systematic approach can be applied to provide insightful feedback. This resulted in the creation of the ‘ARRC Risk Likelihood Yardstick’. Risk analysts are asked to independently develop a number that represents their subjective assessment of the effect a specific event has on a defined risk’s likelihood, using categories that correspond to percentage probability values. Predictably, the range of outcomes varies greatly from individual to individual, especially when considering their perspective of the problem within the headquarters. Alternative analysis techniques are used to mitigate these biases by asking the risk member to Figure 2 – Risk Likelihood Yard Stick 34 ALLIED RAPID REACTION CORPS consider multiple alternative futures, such as one in which the risk develops and one in which it does not. In each of these futures they look back into the past and assess the probability that the event they are considering occurred. These questions are often overlooked in risk analysis because the primary focus of risk analysis is on causes of risk. Asking other questions breaks our natural inclination to foresee the worst case and forces the analyst to consider: What else could this mean? This process could capture the context and reasoning underpinning an individual conditional probability estimate or provide a relevant and detailed analysis of the identified risks. These individual assessments are used to produce a single risk likelihood update in relation to an observed event.