FREEDOM PASS
New route
to
card
Nearly one million Londoners hold an
older person’s Freedom Pass and threequarters of those have a pass that expires
on 31 March 2015. Does yours? If so, you
need to be aware of important changes.
T
he Freedom Pass is provided
by local borough councils
in London to give older and
disabled residents free travel
on most public transport in the capital.
To qualify for an older person’s
Freedom Pass your main home must
be in a London borough, and you have
to meet the age requirement. The
minimum age starts at
60 but can be
as high as 66, depending on when
you were born. You can check this
at www.freedompass.org
RENEWALS
The way older people can renew
their pass is changing.
If your older person’s Freedom Pass
expires on 31 March 2015, you will be
due to receive a letter from London
Councils, which is co-ordinating the
renewal of these passes on behalf of
all 33 boroughs.
This letter, which you should
get through your letterbox by 12
December, explains how, from now on,
you have to renew your Freedom
Pass on the internet.
You can no longer renew it at the
Post Office or over the telephone.
WHAT TO DO
The letter will provide you
with a special renewal
number, which is unique
to you. You will need this
number to renew your pass.
You need to then visit
the Freedom Pass website
www.freedompass.org
and follow the simple
instructions there on how to renew
your pass, entering your number in the
appropriate place. It is easy to do.
If you do not have access to a
computer, ask a family member or friend
who does – or visit your local library
and ask for help using one of their
computers and advice on what to do.
To make sure you get your Freedom
Pass by 31 March, renew as soon as
you receive your letter.
DISABLED PASSES
Holders of the disabled person’s
Freedom Pass whose passes
expire on 31 March 2015 do
not need to renew online. Their
eligibility will be checked and their
new passes sent automatically.
MORE INFO
Visit www.freedompass.org
Call 0300 330 1433
(Mon-Sun 8am-8pm)
around ealing
Winter 2014/15
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