DIGITAL INCLUSION
Personal
Digital champion Rabin Bose at Ealing Central Library
computer champs
The borough ’ s libraries have a become home to a group of friendly digital champions , on-hand to help you get to grips with everyday technology , reports Neelum Bains .
While some people are excited by new technology , the rapid move to doing more things online is a worry for others . It can leave some people feeling isolated or vulnerable .
The team of trained , dedicated digital champions will be based in six of the borough ’ s libraries . The aim will be to have one in each library by the end of the year . For now , a digital champion will be available at various times throughout the week at Ealing Central Library , Greenford Library , Northfields Community Library , Northolt Leisure Centre library and Woodend Library . Check with your local library for availability .
GETTING YOU ONLINE Rabin Bose is a digital champion at Ealing Central Library . He said : “ You don ’ t have to learn everything – just what is relevant to you . We are here to help you , guide you and give you the skills you need so that , in future , you can carry on doing it on your own .
“ The learner can go at his or her own pace . We don ’ t rush you ; we take one topic at a time . It ’ s up to you – how you want to learn , what you want to learn , and at what pace .”
BUILDING SKILLS AND CONFIDENCE Councillor Steve Donnelly , Ealing Council ’ s cabinet member for inclusive economy , said : “ Using the internet can be nerve-wracking for some people , especially if it is their first time . We are working with Citizens Online , a national digital inclusion charity , to improve residents ’ basic digital skills and to build their confidence to use the internet to access opportunities and services – or even just to stay in touch with friends and family .
“ By giving residents the skills needed to digitally empower themselves , our aim is to build more resilient communities while also reducing the reliance on face-to-face public services .”
DIGITAL HELP AT HOME Anyone living in the borough can also call a free helpline on 0808 196 5883 . You will be put in contact with a digital champion , who will be able to train you remotely , either online or via the telephone , whichever is most appropriate . The training is completely free . Read the full story – and watch a video – at aroundealing . com / news / personal-computer-champions
42 around ealing Autumn 2021