ARMAzonan Spring 2017 | Page 37

ARMA INTERNATIONAL WEBSITE FAQs

General ARMA
What does ARMA stand for? Originally, ARMA was the acronym for the Association of Records Managers and Administrators. Over the years, we have seen a broadening of the profession as records management has become a recognized and integral part of information governance, which is key to doing business. To reflect the changing environment and this " expansion " of the profession, the association ' s Board of Directors decided to discontinue using ARMA as an acronym and adopted " ARMA International " as a general descriptor of the association.
Where can I find out more about ARMA ' s purpose and mission? General information about ARMA International can be found here.
How do I advertise on the ARMA International website or in ARMA International publications? Find out more about advertising opportunities by clicking " Advertisers " in the " Information For " box on the left side of the page, or by clicking here.
How do I find contact information for ARMA International? Go to " Contact Us " on the top navigation. There you can find ARMA ' s address, phone, fax, e-mail, and links to ARMA ' s directory for the Board of Directors.
Is ARMA International ' s financial information available to the public? Yes, please visit Guidestar. org to set up an account. You ' ll be able to view this year ' s and previous year ' s financial information.
General Website
Where do I update my information? You can make changes under My ARMA. There you can update your personal information, your password, subscribe to e-mail newsletters, set preferences for e-mail communication, and view your membership information if you are a member of ARMA.
What is the best browser for viewing the ARMA International website? Visitors to the ARMA website will have the best experience when using the latest version of Microsoft Internet Explorer, Google ' s Chrome, Firefox, or Safari. Although visitors using older or different browsers will be able to access content contained on the site, many features of the site take advantage of new technologies only accessible with the latest version of the most popular browsers.
I ' m experiencing errors on the ARMA International website when I go to certain pages or try to complete transactions. Why? What should I do? The ARMA website uses cookies extensively. It ' s necessary that you have cookies enabled on your browser to use the ARMA website. If your cookies are enabled and you are still experiencing errors, contact us.
Some files on the ARMA International website are PDF files. What do I need to access these files? PDF files require the use of Adobe Acrobat Reader. You can download the free Acrobat Reader product here.
I ' m a nonmember and can ' t remember if I have set up an ARMA International password before. What do I do? You may either try logging in anyway, or attempt to retrieve your password via e-mail. If you try logging in and your record is not found, the site will tell you. You may set up a new ARMA account at that time.
I can ' t remember my password. What do I do? You may retrieve your password via e-mail. Your password will be sent to the e-mail address contained in your ARMA contact record.
I ' m an ARMA member and this is the first time I ' ve logged in to the ARMA website-- I don ' t have a password. What do I do? You may retrieve your password via e-mail. Your password will be sent to the e-mail address contained in your ARMA contact record. Use the password sent to you and your e-mail address to log in.
Where can I change my password? You may change your password under MyARMA. Choose " Account Preferences," enter your new password, and click " Submit Changes."
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