Architect and Builder May 2022 | Page 78

WEBHELP

INTERIOR : THINKSPACE | PHOTOGRAPHY : DALLAS DAHMS PHOTOGRAPHY | LOCATION : RIDGESIDE , UMHLANGA

International firm Webhelp specialises in engineering customer experiences on behalf of some of the world ’ s most progressive brands across voice , social & digital channels . Interior Design firm thinkspace were approached to design the interiors for Webhelp ’ s new KZN Contact Centre at Ridgeside in uMhlanga , which opened in October 2021 .

Design Concept thinkspace envisioned an office environment that is vibrant , playful and ergonomic , embodying the modern approach of an industry leader like Webhelp .
A key concept within the design and build was that of connection , and how employees can be connected through functional yet creative areas that serve as agile environments . The approach centered around the concept of contagious energy and creating a space that is magnetic in its appeal , as well as being uplifting and exciting . This included a strong use of colour and brand focused elements to add to the energy , with bold lines and shapes within the interior architecture itself .
The use of textures and patterns add to the vibrant appeal of the workspace , and the design team looked to the surfaces and walls to further express the brand ideology .
The people-first approach to the design prioritised ergonomics , well-being and talent retention to create a workplace environment that team members enjoy , are comfortable in and one that makes them know they are valued .
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