FUTUREBUILD SHOW PREVIEW
AICO
AICO LAUNCHES HOMELINK CASE MANAGEMENT SYSTEM TO SUPPORT SAFER , COMPLIANT HOMES
Home life safety specialist Aico has introduced their HomeLINK Case Management ( HCM ) system , an innovative tool to help landlords maintain safe , compliant homes . Initially focused on tackling issues like damp and mould , HCM will expand to fire safety , CO compliance , and decarbonisation in future updates .
HomeLINK technology is focussed on creating healthier , safer living environments using advanced software and data insights . Its solutions are trusted across the UK for aiding landlord compliance , improving tenant satisfaction , and supporting sustainability efforts .
The launch of HCM addresses increasing regulatory demands and customer feedback from events like “ Building a Safer Future Together ” and “ Social Housing Professionals Network Roadshow .” It targets five key challenges : identifying and managing cases , analysing data , recording actions , and enhancing communication with residents .
Identify Issues : HCM uses data insights and resident surveys to quickly detect property problems , enabling timely responses .
Manage Cases : The system streamlines portfolio management , allowing landlords to create , assign , and track cases . Optional hardware can provide deeper insights .
Analyse Data : Landlords gain valuable insights through data visualisations , comparing property conditions and tracking the impact of interventions like insulation upgrades .
Record Actions : Comprehensive record-keeping ensures transparency , compliance , and a detailed audit trail for every case .
Communicate Effectively : Landlords can engage residents through the HomeLINK Resident App , sharing updates , requesting surveys , and tracking changes over time .
Integrated into the HomeLINK portal , Case Management ensures seamless management for existing and new customers , providing a unified tool to create consistent compliance , increase tenant experience , and portfolio standards .
“ HCM is a transformative tool for landlords , simplifying compliance while boosting tenant satisfaction ,” said Chris Jones , Product Director .
Jordan Toulson , Product & Success Manager , added , “ This is more than a case management tool ; it ’ s a proactive solution for the sector ’ s biggest challenges .”
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Image credited : Adobe Stock
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