10 PM PROVIDENCE
The Beatrice
It’ s been snowing all day, and Providence’ s roads and sidewalks are covered with a thick slush that deters guests at The Beatrice from leaving the hotel in search of a late-night snack. Two DoorDash drivers arrive, buzzing the front door so that front desk attendant, Cecilia DiAngi, can collect takeout from McDonald’ s and Chili’ s to deliver to guests on the upper floors. Throughout her 3 to 11 p. m. shift, DiAngi answers phones, provides guest assistance, offers restaurant recommendations and even waters the wall of pothos plants behind the desk.“ You never know what you are getting yourself into, but it’ s always fun,” DiAngi says.“ Some days we might come in and there’ s a couple of VIPs coming in, and we have to set certain things up in the room for them.” DiAngi completes a checklist every workday, including sanitizing, emptying the trash, running reports, checking people into the hotel and keeping track of special packages that might include a chilled bottle of prosecco waiting in the room when a guest arrives. Sometimes, there are special requests, like that one time a hotel guest requested twelve bath mats for his room. DiAngi even provided comfort to a guest whose baby was in the Women & Infants neonatal intensive care unit.“ I remember the guests and things about their lives,” DiAngi says.“ The woman with the baby in the NICU, it’ s so nice to be able to be here and take care of her. It’ s nice to do what I can to make sure she’ s OK.”— Jamie Coelho
RHODE ISLAND MONTHLY I APRIL 2026 83