April 2024 | Page 19

Fair Housing for Multifamily Professionals

This class gives management and leasing professionals detailed information on regulations and instructs managers and leasing professionals in handling difficult Fair Housing situations

THURSDAY

APRIL 25 , 2024 9:00 AM -12:00 PM

Plumbing 101 : Pipes , Fittings , and Clean-Outs

What can go wrong and how to make simple repairs

Pipes are the arteries and veins of the plumbing system , carrying fresh , clean water to residents — and taking away wastewater and material . Fittings are the metal or plastic pieces that hold sections of pipe together .

In your role as a maintenance technician , you ’ ll need to know about the pipes behind the walls of your apartment community . In particular , you ’ ll need to know what can go wrong with them , and how to make a few simple repairs . This class will teach you the essential components of pipes , fittings and cleanouts and how they impact your role as a maintenance professional .

Certified Apartment Portfolio Manager

Stand out in an extremely challenging environment .

This program ’ s curriculum emphasizes recruiting , retaining and engaging highperforming employees . You ’ ll also learn how to analyze and report property and portfolio financial results , conduct due diligence and community takeovers and oversee management agreements .

Key Learning Objectives :

• Employee performance , engagement , and retention

• Minimizing conflict through stakeholder communications

• Ethical behavior & conflicts of interest

• Annual operating budgets and owner performance objectives

• Property and portfolio results

• Due diligence process

• Property takeover process

• Capital improvement plans

• Managing risk through inspections , follow-up procedures , and incident reporting compliance

• Minimizing legal risk and liability

• Regulatory agency oversight of assisted housing

• Analyzing property performance data to inform action

• Management agreements

• Evaluating & reporting property performance using key performance indicators

Module Schedule :

• Friday , April 26 Client Services and Stakeholder Relations

• Friday , May 3 Investment Management

• Friday , May 10 Improving Asset Performance & Asset Evaluation

• Friday , May 17 Talent Management & Contemporary Issues in Multifamily

Certified Pool Operator ( CPO )

Nationally recognized certification course in pool operation

By attending this course and becoming a Certified Pool Operator ® ( CPO ) the persons responsible for maintaining your pool , sauna or spa will have a better understanding of the laws and basic upkeep techniques of pool and spa operations .

The CPO certification course requires participation in the two-day certification program taught by a certified CPO instructor and will provide individuals with the basic knowledge , techniques , and skills of pool and spa operations and maintenance . The CPO certification program requires a passing score in the open book written examination . The CPO certification is valid for five years .

TUESDAY

MAY 21 , 2024 9:00 AM -12:00 PM

HVAC 201 : Cooling Systems & Preventative Maintenance

Sometimes , a seemingly difficult air conditioning problem can be solved with the simplest of solutions . Attendees will learn some simple fixes and complex repairs for air conditioning systems . www . aamdhq . org APRIL 2024 TRENDS | 17