Apprenticeship Teacher Guide 2025 | Page 9

Communication skills and body language for recruitment
Learning objectives :
• Learn about different aspects of communication
• Understand the importance of body language
• Prepare to have impactful conversations throughout the recruitment process
Section 1 . Communication Skills
This section contains information on communication skills - listening kills and speaking skills . There is a multiple-choice quiz and a video on active listening which is followed by a multiple-choice quiz .
Section 2 : Body language
Firstly , there is an image of good body language in an interview with hotspots . Click on the hotspots to find out more about the different aspects of body language . There is then the same but with a bad example . After this , there is an infographic with body language to avoid .
Section 3 : The art of conversation
This section introduces small talk , there is then a video on interview small talk followed by a true or false quiz . Next , there are tips on mingling and good topics for ice breakers . There is then an infographic explaining small talk topic ‘ dos ’ and ‘ don ’ ts ’.
Section 4 : Summary
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