APPLIED COACHING RESEARCH JOURNAL 2020 , Vol . 6
Learning experience recommendations
Workshop participants provided very positive feedback about the experience of attending the Coaching the Person in Front of You workshop , but some felt there was scope to improve the overall learner journey . An ideal learner journey for the workshop was suggested and is illustrated below ( Figure 4 ). Workforce participants suggested that both face-to-face and online versions of the workshop could be offered to meet a range of preferences .
Figure 4 : Illustration of the learner journey concept using specific improvements suggested by learners
Most suggestions from workshop participants focused on peer networking and cross-sport sharing opportunities . Participants repeatedly highlighted how useful they found the cross-sport sharing within the workshop and that they would like to learn more often with coaches from other sports and different settings .
“ It was nice to hear that coaches from different backgrounds and sports encounter the same challenges as I do . That ’ s the beauty of this course – it makes you realise that all coaches go through the same things .”
“ It was great . He [ the tutor ] delivered it really well . There was great interaction with all the coaches involved .”
The finding that participants rated cross-sport learning as a key element of the success of the workshop provides an exciting opportunity to not only enhance the learner journey , but also to improve the marketing of the workshop as well . UK Coaching is already exploring new messaging to engage learners more directly with the highly valued opportunities for cross-sport learning .
A new blend of learning
Based on learner feedback , UK Coaching has launched a range of
online classroom workshops , designed to facilitate CPD and peer networking in a digital environment . These online classrooms include the new online version of Coaching the Person in Front of You , named
‘ Understand , Connect , Thrive : Knowing Your People ’. This online classroom includes the same ‘ understand , connect and thrive ’ model that features in the face-to-face workshop , and provides the complementary digital route , which the evaluation identified . By growing the blend of learning options available , more coaches can benefit from person-centred CPD .
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