Applied Coaching Research Journal Research Journal 4 | Page 10
APPLIED COACHING RESEARCH JOURNAL 2019, Vol. 4
APPLIED COACHING RESEARCH JOURNAL 2019, Vol. 4
Introduction
Coaching is rapidly evolving and becoming a more
holistic process, requiring coaches to understand
and use more complex knowledge and skills. There
is a move away from the traditional approach of
‘teaching’ technical and tactical skills to participants
towards one that involves participants in the
learning process with a view to develop every
individual as a person as well as a performer.
This approach expects coaches to learn more and
become self-directed in their quest to improve and
develop themselves in the knowledge and skills
required.
Linked to this, within coach education there has
been some movement towards self-directed
learning, where coaches are encouraged to do their
own learning and work things out for themselves.
This movement has also seen a shift away from
more formal education courses, and more emphasis
placed on learning to coach through experience.
The intended benefits of this approach include
higher levels of motivation of learners, more
individualised learning and more focus on what the
coach is doing on an everyday basis. However, the
expectation that coaches learn through experience
just by coaching is misguided.
Thinking On Your Feet:
How Coaches Can Use
Reflection-in-Action to
Develop their Coaching Craft
Mark Scott
UK Coaching
Abstract
This article aims to consider how coaching
practice is influenced by a coach’s craft
(knowing-in-action). This craft determines what
coaches know how to do and allows them to
make decisions quickly and instinctively. This
is influenced by the agreed ways of working or
way things are done in a coach’s social context
(knowing-in-practice). The interdependent nature
of knowing, doing and reflection is discussed,
including the impact of different types of reflection
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and how using these at different times can grow
coaches’ experience to inform future coaching.
Specifically, the benefits of thinking about what you
are doing, while you are doing it or thinking on your
feet (reflection-in-action) are considered, including
ways that coaches can begin to effectively use this
practice in their coaching.
Keywords: knowing-in-action, knowing-in-practice,
reflection, reflection-in-action, reflection-on-action.
Coaches are often told they need to review or
reflect as part of the plan-do-review model, yet
they may not be shown how to do great reflection.
Have you ever wondered how you should reflect…
and reflect well, if you have not been shown
how to do it? Reflection, after all, is not a simple
process. If it was, it would be easy to learn how to
do it.
This article aims to investigate why reflection is
so important for developing coaching craft
(knowing-in-action) and how this can impact
on coaching practice. It will also examine how
knowing-in-action influences and is influenced
by different types of reflection, and how using
different types of reflection at different times can
grow our ways of knowing.
What is reflective practice?
“The ability to reflect on one's actions so as to
engage in a process of continuous learning.”
(Schön, 1983)
Reflection builds ‘knowing’
Everything that coaches draw upon to help them
to make decisions quickly and instinctively is their
‘knowing’ (Schön,1983). Therefore, the benefit
of reflecting upon experiences is to build more
ways of knowing – essentially giving a coach more
experience or tools to draw upon when coaching.
As Schön suggests, it seems right to say that
knowing is in our action.
Knowing-in-action
“What we know how to do in everyday and
professional life.” (Schön,1995)
Knowing in this instance is different to knowledge.
Whereas knowledge tends to be static and about
abstract facts that we possess (eg you might possess
knowledge of the different types of coaching styles),
the knowing is in the craft of how, when and which
coaching style to use in the activity you are doing
right now. Knowing is concrete because knowing
is doing. Knowing is dynamic because it is never
completed, it is always fluid.
Knowledge Knowing
Static
Abstract
About possession
Is a tool for knowing Dynamic
Concrete
About action
Uses knowledge to inform
Knowing is about action as it is an ongoing social
interaction. Coaches repeat practical application
of knowing in an experimental, sometimes
improvisational and almost always in an incremental
way. Knowing, therefore, relies not only on
experience but thinking about those experiences to
discover what you need, in order to do what you
need to do.
This highlights the importance of doing in the
reflection process. Until you try out the new thing
you have learnt about in your coaching, you can’t
increase your ways of knowing about how it can
work best for your coaching practice.
Reflection is really just learning to coach from
and through experience! However, it cannot be
expected that simply by engaging in coaching
that you will learn from these experiences.
Learning to become a more effective coach from
your experiences requires the magic ingredient –
reflection!
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