Apparel Online India Magazine November 1st Issue 2018 | Page 46
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its products to customers. Housing
brands such as Chicco, Farlin,
Lovelap, Avent, Toonz tries to adhere
to its strong policy of being quality
certified. “Wherever we find an issue
or a complaint about a brand’s quality
coming from the customer, we see
to it that the brand’s assortments
are changed. There are certain
regulations which keep coming from
the Government’s side, especially in
the feeding area, which we ensure that
we follow and not promote products
that violate these laws,” Sharad added.
The brand provides 450 options per
season divided into the core and
fashion ranges. The core range has a
higher quantity owing to demand and
is replenished fortnightly, whilst the
fashion range has a lower quantity
with no replenishment.
As Sharad explained, “Our entire
replenishment happens on two bases,
for example we change seasons and
after that every month we introduce
fresh looking merchandise into our
stores. Spring/Summer has two parts
to it – one is Spring, which has larger
quantities and options – may be
70% options, and the other Summer,
which comes with 30% options,
thereby refreshing the store again.
Certain products are replenished
depending upon their performance.”
The mix is not very varied between
young girls’ and young boys’ apparel
but in the girls’ category, business
is more complicated owing to more
choices. For example in the boys’
category, one can make shirts for
Summer and be done with it, but the
girls’ section requires more variety
– a successful mix would include
skirts, dresses, shorts and within
that various options, such as sleeves,
lengths, details, etc.
“High-fashion garments for girls sell
very well. Girls are not in for basics.
You make something nice for them –
they will buy it. For the boys, it’s all
about basics – from the design point
of view, make something funny for
them and they will be happy,” Sharad
quipped.
The brand follows 5 sizes – in the 0-6
bracket, 6-12, 12-24, 24-36; and in the
Mothers come
to the store, they
select and then they
sit. The kid will like
something, which
might be the most
unfit garment for the
kid but you know
what’s going to get
billed? The same
garment that is in
the kid’s hand.
Buying online is an
effort if you don’t
know the sizing
of the brand in
question. If you
get it wrong, you
have to go through
the entire hassle
of exchanging and
returning – people
want to be first
time right!
3-12 bracket, it does 7 sizes, namely,
3-4, 4-5, 5-6, 6-7, 8-9, 10-11, and 11-12.
Earlier people used to be very
dependent on the sizing that was
mentioned by individual brands
but nowadays it is vital to look at
sizes physically and then make a
purchase. In the entire kidswear
segment, sizes vary considerably and
there are a lot of overlaps. From 5-6 to
11-12, many sizes serve multiple age
groups/body shapes owing to height
and other differences. This isn’t a
problem in offline retailing, but in
terms of online business, it becomes a
challenge.
PRICING
The challenge with kids is that
they outgrow clothes in the blink
of an eye. It is important for
brands and retailers to introduce
prices that are sharp. With the
GDP steadily increasing, Indian
consumers nowadays don’t mind
shelling out Rs. 5,000 on a garment,
but the purchase is not value for
money considering the actual
number of times the garment will
be worn. “We realised that some
garments have to be very smartly
priced so we introduced price
distinguishing – the casual range
is available at a certain price point
and for the expensive garments,
it is imperative for the look to be
a certain way and justifiable too,”
Sharad elucidated.
46 Apparel Online India |NOVEMBER 1-15, 2018 | www.apparelresources.com
Consumer’s expectations today are
changing faster than what is being
manufactured. Earlier it used to take
some time for one style to be in trend
in one market before it passed onto
another market, but with the advent
of science and technology, social
media, and especially Instagram,
everything has changed. Kids
today have an active part to play in
purchasing decisions – deeming them
to be the primary consumers.
“The user is the child; he/she is
defining their own look. Earlier
mothers used to be casual about
their looks, but nowadays they
also like dressing up their kids
in accordance with the occasion,”
Sharad added.
REGIONAL DIVERSITY
“India, while you may call it
one country, there are multiple
countries within a state as well.
The seasonality factor has to be
kept in mind, so what goes to Pune
does not go to Rajasthan and what
goes to Mahalangur does not go to
Telangana – these are the basics
of our business,” Sharad stated,
explaining the regional diversity
of Toonz’s assortments. The brand
creates around 65 per cent of the mix
as a universal range which goes to
all the stores, with the remainder 35
per cent being very selective. They
make shorts and half sleeve T-shirts
and shirts during winters but