Apparel Online India Magazine March 1st Issue 2019 | Page 60

The rise of the Tier-2 and Tier-3 cities T he Sixth Central Pay Finance has classified cities on the basis of their population. Before the Sixth Central Pay Commission, the classification of cities in India was based on two parameters: Compensatory City Allowance (CCA), further divided into categories A-1, A, B-1 and B-2; and HRA, further divided into categories A-1, A, B-1, B-2 and C. Under the recommendation of the Sixth Central Pay Commission, the CCA classification was abolished in 2008. The earlier HRA classification of cities was changed with A-1 becoming X; A, B-1 and B-2 becoming Y; and C and unclassified cities becoming Z. X, Y, and Z are more commonly known as Tier-1, Tier-2 and Tier-3 cities respectively. The Reserve Bank of India classifies centres into six tiers based on population. The tables below show the classification. Tier-2 are usually regional hubs such as state capitals or industrialised centres which include cities like Ahmedabad, Surat, Madurai, Nashik, Meerut and Amritsar. On the other hand, Tier-3 comprises cities that are just beginning to wake up and take form. This includes minor cities like Dehradun, Jammu, Etawah, Kannur, etc. The primary reasons why investments are focusing on smaller cities are available properties and affordable prices. Moreover, special initiatives taken by the respective Governments for providing smaller cities with infrastructural facilities, building management and creation of SEZs has played a vital role in promoting these small towns as cities of the future. Along with metros, Tier-2 cities hold at least Rs. 800 billion as household income today. Considering population and per capita income together, the purchasing power of these cities is nearly Rs. 4 trillion, which is at par with the four metros. Similarly, a report by EY points out that Rs. 26.4 trillion of Classification of centres (Tier-wise) Population classification Population (2001 Census) Tier-1 1,00,000 and above Tier-2 50,000 to 99,999 Tier-3 20,000 to 49,999 Tier-4 10,000 to 19,999 Tier-5 5,000 to 9,999 Tier-6 less than 5,000 household income in India is concentrated in Tier-2,3 markets as opposed to Rs. 800 billion in India’s big eight metros. There is a vast demand and supply gap in these new wave markets. While 23 of these cities represent 19 per cent of the household income, they have only 12 per cent of retail market presence. Also, the retail sector in Tier-2 and Tier-3 cities witnessed a much higher investment of US $ 6,192 million between 2006 and 2017, against US $ 1,295 million that came to Tier-1 metro cities during the same period, according to a JLL India report. The report which highlighted growth potential of smaller cities identified top 20 cities such as Lucknow, Jaipur, Chandigarh, Kochi, Patna, Bhubaneshwar, Indore and Nagpur among the leading cities that will drive retail growth on the basis of total retail stock, upcoming supply, retailer presence, retailer expansion plans and investments. Historically, the largest set of Indian consumers have been those who belong to the ‘next billion’ income segment, accounting for 45 per cent of the population and 39 per cent of total spends. The middle class, which was the promise for many companies since the mid-1990s, has been growing but has never been the largest segment. But by 2025, this ‘affluent’ consumer segment will become the largest, accounting for about 40 per cent of the total consumption of India, up from about 26 per cent in 2015. This segment resembles the global middle-class consumer and will herald the rise of the middle class in its most literal sense for the first time. 60 Apparel Online India | MARCH 1-15, 2019 | www.apparelresources.com 109°F offers the latest trends to the shoppers in Tier-2, Tier-3 areas at really sharp prices Not only effective price points, customers in Tier-2 and beyond areas also look for better shopping experience and amenities at retail outlets. “We try to place ourselves in convenient location and give them an experience, which is modern, equipped with all the amenities and assistance as required. V-Mart offers a large variety of quality products and good fashion, which is aspirational to them at attractive and affordable prices. We also customise a lot of products in accordance with the local taste and need of the market. All these together help us to retain our consumers. Besides, our loyal customers are great propagators of our brand,” informs Lalit. For the company, the average ticket size in smaller towns is between Rs. 550-Rs. 720. Shopping pattern and other challenges Even as the country has found a whole new market for retail revolution to take place, retailers continue to face challenges along the way. There sure is an increasing understanding that fashion is no longer bound by geography and that styles are short-lived and in order to have a good return on investment, retailers need to retain their customers in multiple markets. “There are many challenges in establishing any kind of business, especially in Tier-2, 3 cities right from finding property to finding talent, electricity connection, internet bandwidth, efficient logistics support or understanding consumption pattern, preferences of consumers, etc. There also lie challenges like adherence to local law and order, local compliance issues, certification, license issue, among others. V-Mart is past all of them and is catering to these areas smoothly,” prides Lalit. The value retail store chain boasts of having more than 1,200 million loyal customers. Besides overcoming these challenges, organised retail brands are also working on playing the discount game more smartly. Instead of pitching them as cheap alternatives to brands in urban areas, they are organising sales and seasonal discounts and are being flexible with the pricing