Apparel Online India Magazine December 1st Issue 2018 | Page 32
FASHION BUSINESS
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THE STATE OF FASHION
IN 2018: IN SUMMARY…
CONSUMER SHIFT: Who
is the modern consumer
and how they shop?
Millennials: A demographic cohort
born between 1982 and 1999, also
commonly referred to as Generation Y;
witnessed major events like the 9/11
terrorist attacks; the Global War on
Terror; and the Great Recession in
their formative years; grew up in
an era of technology, with access
to unlimited amount of information
through the growth of internet.
According to a research by Forbes,
“Many millennials graduated when
unemployment was high, jobs were
scarce and salaries were lower (even
though the cost of living was higher),
all the while shouldering massive
debt from student loans. Many had to
take jobs for which they were over-
qualified, many moved back to their
childhood homes ( 37 per cent have
done this) or delayed things
like marriage and children for
financial reasons.”
Taking inspiration from social campaigns like 'Who made my clothes', other brands too are coming up with
concepts such as 'meet the maker'
Given all this history, millennials shop
differently. They make purchases that
fulfil their need to give back – through
brands like TOMS which follow the
one-for-one business model. They
also prefer to spend their money on
experiences over material things,
and are willing to pay extra for it.
Millennials also use social media as
a platform to voice their opinions
and hence get attracted to brands
who actively engage and address
pain-points immediately. Wellness
32 Apparel Online India | DECEMBER 1-15, 2018 | www.apparelresources.com
and connection is important for this
category of consumers, and therefore,
they instantly appreciate when brands
make campaigns that resonate with
them and launch connections that are
more than just cheap merchandise.
Generation Z: Demographic
cohort born between 1995 and 2014,
following the millennial generation;
born in a post-digital world that
makes technology the centre of their
lives, an aid they cannot function
without. According to a report by IBM
researchers, the Gen Z is growing up
in a “fluid digital world, in which the
boundaries between their physical
and online lives have converged. That
has helped them grow up as savvy,
educated and self-reliant.”
Considering that by 2020, one-third of
the US population will be Gen Z –
this generation will bring yet another
major shift in retail. The core
characteristics of a Gen Z shopper are
that they have higher expectations,
but lesser patience. Gen Z kids are
born influencers, who are not as
price-conscious as their previous
generations. They are great multi-
taskers with adequate knowledge of
jumping from one digital device/app to
another in a matter of seconds.
How is Gen Z different
from the millennials?
Gen Zers are evidently different from
the millennials. While the Gen Z
are raised by Gen X parents, the
millennials are born to baby boomers
– which defines a clear difference