Apparel Online India 1-15 July' 17 | Page 21

PREFERRED SUPPLIER 98 % of the buyers are confident that India will remain a preferred destination, but only for India-specific items and small quantity orders. 87 % agree that India is not competitive enough to challenge China and its satellite textile countries like Vietnam/ Cambodia etc.; and not even the duty-free/FTA converting destinations like Central America/ North Africa and cheap labour destinations like Bangladesh and now Ethiopia. continuous high efficient sharp price production, and also, on chief value synthetic (CVS) production. 87% agree that India is not competitive enough to challenge China and its satellite textile countries like Vietnam/ Cambodia etc.; and not even the duty-free/FTA converting destinations like Central America/ North Africa and cheap labour destinations like Bangladesh and now Ethiopia. 6% claim that Brand India is strong and talking about competition from destinations with totally different composition is unfair. While 12% of buyers surveyed feel that compliance is still a concern, they admit that the concern does not extend to safety but more to issues of worker rights. In fact, a whopping majority (88%) gave thumbs up to India’s efforts on compliance and pointed out that “our serious commitment to strict adherence on compliance is the major point that is attracting buyers/brands. We are definitely ahead of our peers on Health and Safety.” A detailed run down on our discussion with the individual sourcing offices follow. It is obvious that opportunities exist and it is for the suppliers to raise a claim for the title of ‘Preferred Supplier’. Value for Money MI C H AEL STEN Commercial Manager, KAS Pty Limited H owever much we may talk about the industry evolving and changing, the core values that have driven the industry for years remain the same. Today, a balance of price, ethical and compliance, quality and timely deliveries are as important as they were a decade ago. For Kmart, the right price for a product is a major concern, as our commitment to our shoppers is very straight forward – everyday items at the lowest price. ‘Value for money’ is our motto, this is why a ‘preferred supplier’ for us has to align with this commitment. Within KAS – Kmart Australia Sourcing – the buying arm of Kmart, as one of Australia’s largest discount department store retailers, we provide a comprehensive end-to-end service to Kmart covering sourcing, merchandising, packaging, quality assurance, quality control and international supply chain with approximately US $ 1.5 billion in shipments annually. It is our responsibility to source as per the vision of the company and keep our shoppers coming back for more. We have 200 stores in Australia and 20 in New Zealand. And though the economy has been sluggish, we have been well positioned at the value-end of the market. Though price drives us, we are not always on the lookout for the cheapest destination. Our decision on where to source is guided by stability of business conditions and a transparent knowledge of working conditions, ensuring that the suppliers we partner will produce in an ethical and sustainable manner. Unlike many other retailers/brands at this point we are not looking at Ethiopia. Many may argue that when competing at the lower end of the market segment, nothing but price matters, but A ‘preferred supplier’ for us is one who wants to grow with us; who knows how to meet our price points and is confident that their capacities will remain booked. that is a misconception. We have to determine where to draw a line, what quality we want and what price we are willing to pay, based on our customer profile and market positioning. We have to ensure that while meeting the price, factories are not cutting corners and exploiting their workforce. This is very important to us. Kmart Australia uses the Business Social Compliance Initiative (BSCI) country risk classification to determine high risk factories. A preferred supplier for us is one who wants to grow with us, who knows how to meet our price points and is confident that their capacities will remain booked, allowing the supplier to concentrate on the products and not worry about where the next order is coming from. We have great partnerships in China and Bangladesh on volume business, but India is more fashion, and though the suppliers here are not as competitive on volumes, they are good in certain categories that complete our collection. Also, the soft goods and home segment, especially towels from India is very competitive and we have some dedicated suppliers that have been working with us for a long time. It is also important for us that our suppliers are flexible to change…, willing partners in meeting evolving needs. Today, we want to reduce our investment in inventories, which means faster lead times and speed to market. So depending on the product category, we are working with our suppliers to reduce time taken in the whole process, from 120 days, and even 90 days is no longer acceptable. Here we are partners, working out ways to put the products on the store shelves faster. The supplier has to be responsive to ideas and must be willing to drive efficiencies within their own business to sharpen price and improve delivery. The real change that has come is that we are now fostering partnerships to grow together. The operational risks of working with new factories all the time is very high, so while relationships used to be transactional in the past, now they are long term and strong with suppliers planning capacity building on projections that we make for the future. There is investment of interest from both sides and that has made the business more stable, even as market conditions are difficult and margins reducing. www.apparelresources.com | JULY 1-15, 2017 | Apparel Online India 21