RESOURCE CENTRE
Gerber- IIGM partnership brings new thrust to Bangladesh operations
After celebrating 25 glorious years of working together in India, internationally acclaimed Gerber Technology, a pioneer in cutting room solutions and India Industrial Garment Machines( IIGM), have raised the bar of‘ service and support’ in Bangladesh. Though Gerber has been in Bangladesh for a long time supported by a local distributor, IIGM is now providing the service edge that was missing.
There is a clear recognition that Bangladesh is an important market for Gerber Technology and continuing with a single partner is not the best way to capture opportunities that are arising in the market. The industry in the country is on an invest drive, with companies looking at best solutions to support growth with more effective and productive technologies.
It cannot be denied that an export target of US $ 50 billion by 2021 requires not only the willingness of garment manufacturers but also the support of technology providers with highly flexible and automated solutions. Gerber Technology is one of the leading companies for nearly half a century and has been dedicated to offering the most advanced solutions in the cutting industry. Since the beginning, Gerber has been continuously innovating intelligent technologies and leading solutions to maximize productivity, efficiency and to decrease costs at IIGM which is its partner for over two decades and has been able to carry the same message to its customers, erecting a perfect bridge between the technology and the final user.
There latest technologies like the Gerber Paragon Cutting System HX can cut up to 7.2 cm of compressed material, and is quick too. Besides, it has accurate set-up and selfadjusting cutting intelligence that allows for faster cutting and greater efficiency. Integrated with Gerber AccuMark ® CAD and automated spreading systems, Accumark generates cut orders automatically, and cut ticket for a specific workflow. Process of spreading is also simplified by
( L to R) – Clifford Galstaun, Sales Manager of South West Asia, Gerber Technology; Sajith Kumar, Vice President, IIGM; and Louis Hoi, Sales Director, Gerber Technology
scanning the barcode to generate the number of plies as required and then material plies could be spread automatically. After the spreading process is accomplished, cutting system generates another code for this specific material. The goal is to minimize human error, and maximize automation.
Today, pro-active companies have understood that sticking to manual cutting is not the solution as it means too much dependency on human skills that result in low efficiency and human errors. By integrating cutting rooms with software systems, chances of error and cost per human input can be minimized. This is where Gerber plays an important role, but alongside great technology there is also requirement of training, effective responsiveness and partnership approach to implementation. IIGM has been brought in to fill this role.
Through its strong relation with Gerber, IIGM has established a strong and capable team in realizing Gerber business growth. The management at Gerber acknowledges that IIGM’ s capabilities in providing quick and efficient service have helped them to build great customer satisfaction in India, which will be the case too in Bangladesh. With a well-equipped and technically sound training centre in the region, IIGM has the wherewithal to ensure that effective training is
ESSENTIALS
It cannot be denied that an export target of US $ 50 billion by 2021 requires not only the willingness of garment manufacturers, but also the support of technology providers with highly flexible and automated solutions. provided to companies opting for Gerber technologies.
There are about 120 apparel manufacturing groups in Bangladesh comprising of 8-10 companies each and it can be safely said that 70 % of business comes from these groups. Providing support to these groups requires both experience and efforts, and of course strong service teams.“ Gerber Service is around the world. Global network of highly-skilled technical support professionals and field service engineers are committed to help customers maximize their profitability always,” says Clifford Galstaun, Sales Manager of South West Asia, Gerber Technology.
IIGM is thrilled to be a partner of Gerber in Bangladesh and supports apparel manufacturing industry. Sajith Kumar, Vice President, IIGM, emphasizing on the importance of customer service says,“ We have a CRM system connecting the machines and it helps us analyse all breakdowns, logging timing from breakdown to recovery; better monitoring less downtime. It is dedicated to support industry when adopting and adapting to new technologies.”
In an effort to provide hands-on support to the regional strategies of Gerber, IIGM has developed an efficient warehouse, which guarantees full-line supply of Gerber equipment that our lead time is no longer a concern at all.
54 Apparel Online Bangladesh | JULY 2017 | www. apparelresources. com