APE August 2022 | Page 28

ASPHALT ANSWERS
For More Information On This Advertiser Please Visit www . CallAPE . com / e-inquiry looked a key point that has you down for another day .
The dealer has access to a wealth of information . When you are the authorized dealer , it opens your company up to a wealth of resources . Given the complexity of Tier 4 as well as the electronics that are prevalent on today ’ s machines , new challenges present themselves each day . The local dealer is not , by any means on an island . They have not only the factory ’ s resources at their fingertips , but a network of other dealers across the country that they can lean on . In the rare event that they get stumped on an issue , they have a “ think tank ” of technicians they can lean on that have been challenged with the same issue which enables you to get back in the mix .

“ I challenge you this month to reach out to each of your local dealers for the machines you use regularly .

I challenge you this month to reach out to each of your local dealers for the machines you use regularly . Give them a call or , better yet , drop by their shop . Ask questions , see what they have to offer and ask to meet the key personnel , including the owner . When you share your successes and difficulties with these folks , it forms an intimate bond that only serves to increase your bottom line as they can react to your issues quickly . Even in this age of texting , emails and internet , it ’ s still a relationship business . The next time your sales rep asks you to lunch , sit down with him and ask him the tough questions of how they can help you . I think you ’ ll be pleasantly surprised at their response . Let ’ s take it a step further . If you feel inclined , share your dealer stories with me by e-mail . I ’ m sure we can all learn something new .
Brian Hall , LeeBoy Territory Manager . He can be reached via email at Brian . Hall @ Leeboy . com . www . callape . com [ 28 ] 1.800.210.5923