EXPERT ADVICE
should consist of two parts,” stated Cliff
Cameron, president of KM International
Inc., North Branch, Mich. “First, should
be training on the infrared repair process
itself. This would include a comprehen-
sive hands-on demonstration of the pro-
cess from start to finish, taking the time to
explain each step in detail to the custom-
er. The second part, should consist of the
actual operation and maintenance of the
infrared machine itself. Each manufactur-
er’s machine works differently, so this step
varies depending on the manufacturer,
but should include the start-up procedure
of the machine and onsite operation, as
well as general maintenance tips and com-
mon troubleshooting practices.”
Roger Filion, president of Kasi Infrared,
Claremont, N.H. offered his thought:
“The best way to learn how the infrared
pavement repair method works is to first
research the infrared process to learn how
it is used. Understanding the fundamen-
tals will help in appreciating how it is ap-
plied to asphalt repair.”
Equipment manufacturers are the best
source for learning infrared patching.
They will typically provide on-site, hands-
on training to make certain their new
purchasers are becoming safe and com-
fortable operators.
“If training is not offered by the manu-
facturer, that should be a major red light
warning you that you may what to rethink
where you bought your equipment,” Fil-
ion stated. “Getting properly trained is
that important!”
Jeff LeClair, senior business develop-
ment & sales, with Ray-Tech Infrared
Corp., Charlestown, N.H. stated that
training from the equipment manufac-
turer can address the specifics about their
equipment. They are the best source for
learning how to achieve the best results
and how to effectively operate their de-
vice.
“Training should be carried out by a fac-
tory rep who has at least three years of ex-
perience repairing asphalt pavement using
infrared patching technology,” stated Tom
Allen, general manager, with KASI In-
frared Corp., Claremont, N.H. “The rep
should emphasize safety and warn against
taking any shortcuts when completing a
job.”
Krystal Strassman, marketing manag-
er / project estimator with DRS Paving,
Fitchburg, Wis. suggested using resources
readily available such as trade magazines
and demos on YouTube to fill out, sup-
plement, and reinforce the hands-on and
classroom training received.
“At the end of the day, you have to get
out, kick the tires, get your hands dirty,
and get a feel for how the product oper-
ates in real life,” Strassman said. “It also
helps to find a good teacher, someone
who has proven they know what they are
doing. Soak up everything possible from
this mentor... what kind of asphalt do
they order? How long are they setting the
timers? Do they always set the same time-
-why? And after that, it is practice that be-
comes your best trainer and will make you
better.”
Continued on page 30
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