Victim Services
The Victim Services Unit
provides services to victims and
family members with the goal of
lessening the short and long-term
trauma experienced as the result of
victimization. The unit provides crisis
counseling, intervention, information
and referral, notification of rights,
victim’s compensation application
claims, and assistance with the judicial
system.
In 2018, the unit served
11,293 victims and provided
6,037 outreach hours to
victim’s cases. In addition,
7,041 victims of family violence
were served with 4,859 hours
dedicated to those cases.
The current unit
consists of a Victim Services
supervisor, coordinator, nine
counselors at the Master’s
Degree level, and a Youth and
Family Specialist. In addition
to degrees in psychology,
criminal justice and social
work, several of the counselors hold
licenses in social work and counseling.
The unit also has educational
agreements with several universities to
provide field placement opportunities
for interns seeking social service-
based degrees.
Team members review reports of
violent crime with services available
to victims, witnesses, and family
members. Outreach efforts include
telephone contact and in-person
visits at police headquarters. Unit
personnel also conduct assessments
and referrals to community agencies.
Responses are available 24 hours a day
at the request of any field officer.
The Repeat Domestic Violence
Home Visit Program (Project
RAISE) embeds counselors
with patrol officers who
visit the top five locations
that generate domestic
disturbance calls in each
patrol district. Home visits
occur monthly with services
available through a multi-
disciplinary team including
One Safe Place, Safe Haven,
Women’s Center, Arlington
Housing Authority, Child
Protective Service, MHMR,
and other agencies.
Arlington, Texas Police Department |
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