APD Annual Report - 2021 Annual Report APD Annual Report - 2021 Annual Report | Page 42

INTERNAL AFFAIRS UNIT

The Internal Affairs Unit investigates allegations of misconduct made against any employee of the Arlington Police Department . Complaints may be made in many formats including in person at any police station , with any police supervisor , by phone , through email , or anonymously . Internal Affairs reviews all complaints and , based on the severity of the allegation , either investigates it within the Internal Affairs Unit or assigns the complaint to the employee ’ s Chain of Command . Internal Affairs works with police supervisors throughout the department during the complaint process and keeps records of all complaint outcomes .
In July 2018 , the Arlington Police Department began providing a courtesy card to motorists stopped on traffic stops explaining the compliment and complaint process . The card is in English and Spanish and explains how to submit a compliment or complaint to Internal Affairs .
In 2021 , Internal Affairs conducted four racial profiling investigations . None of these allegations led to sustained discipline for a violation of the racial profiling policy . The Arlington Police Department posts its annual racial profiling report on the organization ’ s website .
In 2021 , through the courtesy card process , Internal Affairs received 506 commendations , 298 general questions , and 40 complaints . Of the 40 complaints received , 2 of the complaints were sustained for courtesy violations after investigation .

22 | 2021 Annual Report