"86% of millennials
are willing to
pay more for an
apartment equipped
with smart features."
needs a way to manage those keys. If you have any
common areas that aren’t equipped with smart
locks, you’ll need to keep track of those keys as well.
TREAT SECURITY TOKENS LIKE KEYS
If your property uses an access control system
that uses any kind of physical asset, such as fobs
or cards, it’s important to have a secure process
for ensuring security. I’ve observed properties that
program master versions of fobs to avoid having
to program a fob every time an employee needs to
enter a specific unit. They depend on the electronic
lock logs to track which units were accessed.
However, this method is only helpful for incident
investigation — not so much for prevention.
Preprogramming an internal copy of a fob or
card for each unit and storing them in a secure
location such as in an electronic key control system
helps avoid the need for a master security token. It
also increases security by tracking who’s checked
out which tokens and alerting you if they’re not
returned in a timely manner.
If you’re turning to smart technology
to capture your share of the 25 percent of
apartment-dwelling millennials, make sure you go
about it the right way. With the right processes in
place, you can give your residents the convenience
— and security — they expect.
Carl Hanly is a regional manager with KeyTrak,
Inc., where he has worked for 19 years.
He specializes in helping multifamily
housing, student housing, military
housing and corporate housing clients
conveniently minimize risks associated
with managing their resident keys. He
has received his Certified Apartment Supplier
(CAS) accreditation from the National Apartment Association
(NAA) and has completed NAA’s Leadership Lyceum
training. He is actively involved with the NAA National
Supplier Council.
www.aamdhq.org
This is Harold.
He is a used car
salesman who
was just sent to
your property for
leasing coverage.
PROBLEM IS:
Harold has no
clue what he is
doing.
Harold
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Don
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call RE
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S ave T he D ate
A ugust 9, 2019
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MAY 2019
TRENDS | 33