Apartment Trends Magazine March 2019 | Page 23

2019 2000 2019 session lineup 2019 2000 SESSION 1: 8:30- 9:15am SESSION 2: 9:30-10:30am SESSION 3: 10:45-11:45am Safety & Ergonomics How to be a Ninja The Business of Football Come learn how a once Maintenance Director became an American Ninja Warrior. His story will include tips that you can use to be successful in your day to day job. Pro athletes develop finely tuned active listening skills that allow them to “hear” complicated instructions despite the roar of tens of thousands of screaming fans, which is a skill that successful business pros develop in order to effectively “hear” their clients, their vendors, their competitors and the market. Dana Carlson, Coors Distributing Center, Safety Manager Brian Arnold, Ninja Nation • Ladder Safety (properly inspect and use ladders safely) • Hearing Safety (steps to avoid hearing loss) • Ergonomics (proper body mechanics) • Heat Stress (how to properly handle the heat and sun) First Company Aqua Therm Systems: How they Work, Trouble Shooting and Service Peter Buche, Buche + Associates Basic Electrical Don Bolton, 2B Electrical You will learn basic and practical troubleshooting techniques, etc during this course. This class will help you know when you can fix something yourself and when it is time to call in an electrician. Excel For Maintenance Kristie Littleton, ConAm Colorado Learn the basic functions of Microsoft Excel that you will use as a maintenance professional, including sorting functions, basic formulas, and worksheets for your expense control. First Company Aqua Therm Systems: How they Work, Trouble Shooting and Service Peter Buche, Buche + Associates Appliances: Refrigerator Brian Collins, HD Supply HVAC Conversion Brian Collins, HD Supply Say No Without Saying "No" Lisa Odle, Legacy Partners Make Ready's Chris Beno, ConAm Colorado & Jason Allen, HD Supply • “Make Ready” this is a reflection of your maintenance skills • A great move-in experience, IS the goal • Well done make readies are the beginning of preventive maintenance • Exceeding your customer’s expectations • Exceeding your community’s expectations with 0 defects • Ensuring future lease renewals • Yes, curb appeal IS part of the make ready Creating choices, gaining agreement, and follow-up are the key to successful relationships with: • Residents • Employees • Coworkers • Vendors • Management • Personal Relationships Reggie Rivers, Former Denver Bronco The Disconnect between Office and Maintenance Orapin Williams, ConAm Colorado • Perception • Trust • Communication • Daily Meetings • Weekly Meetings Pool Water Chemistry Craig Swegle, Pool Doctor • Learn how to reduce repairs and how not to blow your budgets. You will learn proper sanitation techniques and water balance. Appliances: Laundry Brian Collins, HD Supply EVENT PRICING $80/pp $70/pp $60/pp $50/pp $40/pp 1-5 Attendees 6-15 Attendees 16-50 Attendees 51-100 Attendees 100+ Attendees REGISTER ONLINE AT WWW.AAMDHQ.ORG www.aamdhq.org MARCH 2019 TRENDS | 21