2018 SEMINARS
SESSION 1: 8:00- 9:15 AM SESSION 2: 9:30-10:30 AM SESSION 3: 10:45-11:45 AM
Basic Electrical HVAC - Troubleshooting
(9:30 - 11:45am) HVAC - Troubleshooting (continued)
Travis Sorensen, Hard Core Electric, Inc.
You will learn basic and practical troubleshooting
techniques etc during this course. This class will help
you know when you can fix some thing yourself and
when it is time to call in an electrician. Troy Meyer, HD Supply
Managing Large Projects (Panel) Mark Moore, All Phase Restoration
Troy Boyd, Inland Residential & Corey Chyr,
Redpeak & Jeff Harmon, Legacy Partners
In today’s environment, many communities are
undergoing large renovations in order to compete
with some of the new build communities. Come
learn from industry experts on how to best manage
these large projects. There are a lot of moving
pieces to maintain.
Appliance Repair
Kevin Terry, General Electric
The class will touch on the topics of how a
refrigerator operates, how to keep it operating
efficiently, the most common repairable problems,
and the economic lifespan of refrigerators. It is a
good class for beginning techs to learn and more
experienced techs to refresh their knowledge.
Managing Your Calendar and Using
Excel for Maintenance
Kristie Littleton, ConAm, Colorado
Learn the basic functions of Microsoft Excel that you
will use as a maintenance professional, including
sorting functions, basic formulas, and worksheets for
your expense control.
Odor Remediation
An overview of removing odors including
cleaning, air washing, fogging, sealing, safety
and more.
Appliance Repair
Kevin Terry, General Electric
See description in Session 1
Career Path (Panel)
Mike Holt, Legacy Partners, Chris Beno,
ConAm, Colorado & Chris Price, Milestone
Being a Maintenance Professional is, in fact,
a career. It is much more than a job. There are
several executives in this market alone that made
their debut in the multifamily industry on the
service side. Come hear from a few individuals
how they have made this profession a career.
They will tell you their story and give you advice
on what you can do to get there yourself!
The Business of Maintenance
Instructor TBA
It is important to understand that what you do
and what you bring to the table is so much more
than just Maintenance related service requests.
Everything you do effects the overall success
of your community. You contribute to resident
retention. You contribute to the overall Net
Operating Income -NOI of your community.
Your job is much more than unclogging a toilet.
Troy Meyer, HD Supply
Basic Pool Water Chemistry
Craig Swegle, The Pool Doctor
Learn how to reduce repairs and how not to blow
your budgets. You will learn proper sanitation
techniques and water balance.
Appliance Repair
Kevin Terry, General Electric
See description in Session 1
Motivated to Go Beyond Title (Panel)
Judy Houchins, Legacy & Lannon Quintana,
Cardinal Group & Parke Pettegrew, Milestone
The Maintenance Professional, is very important to
each individual community and to the Management
Company. It is important to understand this is much
more than a job. We are providing one of the
most important, personal things for our residents…
Housing. As a Maintenance Professional it is
important to understand you are maintaining this
1.3 million dollar asset that is the home for 100s of
people. Sometimes, you are required to do things
that may fall outside of your job description or
title. It does not go unnoticed. Learn from Industry
leaders what they look for when they are looking to
promote within their own company.
Customer Service for Maintenance
Alanea Winn, Hardy Mfg
Sound credible to everyone and get them to listen to
you! Customer service is about keeping the costumer
happy. Turn their anger around in five seconds and
learn tricks that will help you think on your feet and
never wonder what to say next.
EDUCATION SPONSOR:
www.aamdhq.org
MARCH 2018 • TRENDS | 27