www.aamdhq.org
MARCH 2015 • TRENDS | 15
1
Be involved in your
community’s events
so your residents
recognize you. -Dave
5
Set at least four daily
goals that are easily
obtainable, such as
“Encourage a Team
Member” or “Provide
Exceptional Customer
Service”. -Jason
4
Create a simple
preventative
maintenance schedule
for monthly, quarterly
and bi-annual items to
decrease emergency
maintenance
situations. -Chris
3
-Chris
Tracking logs are
overlooked, but
important. They allow
you to have accurate
historical records and
get information as
quickly as possible.
2
Have a team meeting
daily to organize their
day and the morning
work orders. -Dave
-Brandon
Make sure your
team has the tools,
equipment and
products necessary to
complete their work.
10
Do a pre-walk of units
that are on notice,
so you know what
is coming down the
pipeline. This can be
critical to forecasting
for parts and cost
savings. -Chris
9
8
Leave the apartment
as clean or cleaner
than when you found
it. -Jay
Know your residents,
and their pets, by
name. -Jeff
7
6
Be prepared for any
emergency, in this
industry things can
change in a heart beat.
Know your community
inside and out, know
where your major shut
offs are and have a
plan in place that you
can practice. -Jason
14
Continue your
Maintenace education.
Don’t stop at, “hey I got
the job”. Take as many
classes as you can find
that retains to your
Maintenace field. -Jason
13
Organize your shops,
know your quanitites,
and be able to find
what is needed without
the loss of time. -Chris
-Jason
16
Use the right tool for
the job. Using the
right tool for the job
will lead to less on the
job accidents as well
better productivity.
15
Use spreadsheets
for cost analysis,
preventative
maintenance, per unit
renovations tracking,
budgeting, etc. -Dave
- Chris Duncan (Greystar Real Estate)
YOUR BRAIN - “We are all busy and can make bad decisions
when in a hurry. Stop and use your most valuable tool”
MOST IMPORTANT:
TAPE MEASURE- “It’s an important tool, but it’s used the
least.” - Brandon Hausauer (Peak Living)
- Bob Donahue (Echelon Property Group)
RADIOS -