CONTENTS
JULY 2019 | VOLUME 32, NUMBER 7
PUBLISHER
Mark Williams
mwilliams@aamdhq.org
EDITOR, DESIGN & PRODUCTION
Christopher Dean
cdean@aamdhq.org
Aminta Williams
aminta@aamdhq.org
COMMUNICATION COMMITTEE CHAIRS
6
11
14
18
23
30
32
FROM THE PRESIDENT
Thank You : A Message of Deep Appreciation
LEADERSHIP
Lessons from Mount Kilimanjaro
PHOTO ALBUM
Party in the Park
LEADERSHIP
Meet the 2019/2020 President Scott Kirkwood
APARTMENTALIZE DENVER
Education Conference & Trade Show
MARKETING
5 Strategies for Building a Strong Resident Referral Program
TECHNOLOGY
Automation is the Key to Improving Employee Efficiency
and Increasing Visits and Leases
4 Leadership
7
Summer Econ 2019
9
Association News
10 Business 2 Business
13
34
36
36
Education
Apartment Advocate
Welcome New Members
Advertising Directory
Amy Evans, Simpson Property Group
Jared Miller, RedPeak
CONTRIBUTORS
APARTMENT ASSOCIATION OF METRO DENVER
Carl Hanley, Lisa Godbehere Todd Katler,
Scott Kirkwood, Troy Porras,
Ashley Tyndall
7100 E. Belleview Ave. Suite 305 | Greenwood Village, CO 80111 | (303) 329-3300
ADVERTISING
Please call 303.329.3300 for more information about
advertising in Trends. Deadline for contracts and
artwork are the first Monday of the month prior to
publication.
ARTICLE SUBMISSION
Trends will consider printing any article written by an
AAMD member that applies to the Denver multifamily
industry, is 300-500 words, does not promote any single
company or product. AAMD reserves the right to edit
any article without notification. Due to space, not all
articles submitted will be printed.
Apartment Trends (USPS 018-233) is published 11 times a year (monthly
except for the combined November/December issue) by The Apartment
Association of Metro Denver, 7100 E. Belleview Ave., Suite 305, Greenwood
Village, CO 80111. Periodicals Postage Paid at Englewood, CO and additional
offices. POSTMASTER: Send address changes to Apartment Trends c/o The
Apartment Association of Metro Denver, 7100 E. Belleview Ave., Suite 305,
Greenwood Village, CO 80111. Subscription included in membership dues.
Apartment Trends is published as a service to its members and all segments
of the apartment industry by The Apartment Association of Metro Denver. Any
reproduction or copying in whole or in part, without permission, is prohibited.
Articles and events herein do not necessarily have the endorsement of AAMD
but may be presented to give readers a diversity of views and activity updates.
7100 E. Belleview Ave., Suite 305, Greenwood Village, CO 80111, Phone (303)
329-3300, Fax (303) 329-0403, E-mail: info@aamdhq.org, Web: www.aamdhq.
org. AAMD is a tax-exempt professional trade association representing the
multifamily housing industry in the metropolitan Denver area. AAMD is affiliated
with The Colorado Apartment Association (www.caahq.org) and The National
Apartment Association (www.naahq.org).
www.aamdhq.org
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www.aamdhq.org
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Executive Vice President
Mark Williams | mwilliams@aamdhq.org Government Affairs Manager
Destiny Bossert | destiny@aamdhq.org
Vice President of Member Services & Business Dev't
Julie Evans-Schmitt | julie@aamdhq.org Office Manager
Kari Harvey | kari@aamdhq.org
Vice President of Government Affairs
Nancy Burke | nancy@aamdhq.org Program and Events Coordinator
Monica Machon | monica@aamdhq.org
Vice President of Communications & Marketing
Christopher Dean | cdean@aamdhq.org Member Services Coordinator
Tania Byrne | tania@aamdhq.org
Vice President of Events & Education
Betty Knecht | betty@aamdhq.org Programs & Events Administrator
Emily Ashby | eashby@aamdhq.org
Comptroller
Earlease Alexander | ealexander@aamdhq.org Database Administrator
Jake Roth | jake@aamdhq.org
Director of Education and Career Development
Lisa Godbehere | lisa@aamdhq.org
JULY 2019
TRENDS | 3