CONTENTS
CONTACT
PUBLISHER
MARK WILLIAMS mwilliams @ aamdhq. org
DESIGN, PRODUCTION, & ADVERTISING Christopher Dean cdean @ aamdhq. org
CONTRIBUTING EDITOR Iris Krause iris @ aamdhq. org
COMMUNICATION COMMITTEE CHAIRS Teo Nicolais, Nicolais, LLC Jennifer Nessett, Sares-Regis Group
CONTRIBUTORS Brandon Rich, Carol Levey, Victor Sanchez, Mark Tschetter. Ashley Tyndall
ADVERTISING Please call 303.329.3300 for more information about advertising in Trends. Deadline for contracts and artwork are the first Monday of the month prior to
publication.
ARTICLE SUBMISSION
Trends will consider printing any article written by an AAMD member that applies to the Denver multi-family industry, is 300-500 words, does not promote any single company or product. AAMD reserves the right to edit any article without notification. Due to space, not all articles submitted will be printed.
CONTENTS
APRIL 2018 | VOLUME 31, NUMBER 4
6 11 14 21
39 41 46 49
FROM THE PRESIDENT
Now ' s the Time to Educate Your Team about Industry Challenges
MISS MANAGEMENT
The Legacy of AAMD ' s Women ' s Division
PHOTO ALBUM
Apartment All Stars
EDUCATION CONFERENCE AND TRADE SHOW |
23 |
Keynote Luncheon |
25 |
Trade Show Exhibitors |
27 |
Conference Schedule |
28 |
Session Descriptions |
31 |
Traci Brown: The Importnace of Body Language |
33 |
Terri Norvell: Elevate Your Success |
35 |
Courtney Clark: Managing Stress |
37 |
Jennifer Hanzlick: Humanizing Hoarder Disorder |
MANAGEMENT
Recognize Your Team by Nominating Them for a Tribute
PHOTO ALBUM
Tributes 2018 Kick Off Party
MARKETING
Marketing Analytics: What is it and Where to Start
CAPITOL RECAP
AAMD / CAA Visits with Congressional Delegates at Advocate!
4 Leadership 7 Maintenance Olympics 9 Association News 10 Women ' s Division Brunch 12 Maintenance Apprenticeship Program
CONTACT
13 |
Education |
38 |
Tributes 2018 |
50 |
Apartment Advocate |
52 |
Welcome New Members |
52 |
Advertising Directory |
APARTMENT ASSOCIATION OF METRO DENVER
7100 E. Belleview Ave. Suite 305 | Greenwood Village, CO 80111 |( 303) 329-3300
MEMBER WEBSITE www. aamdhq. org
Executive Vice President Mark Williams | mwilliams @ aamdhq. org
FACEBOOK www. facebook. com / aamdhq 1,603 Followers
Program and Events Coordinator Sarah McIlwaine | sarah @ aamdhq. org
TWITTER
@ aamdhq 1,042 Followers
Apartment Trends( USPS 018-233) is published 11 times a year( monthly except for the combined November / December issue) by The Apartment Association of Metro Denver, 7100 E. Belleview Ave., Suite 305, Greenwood Village, CO 80111. Periodicals Postage Paid at Englewood, CO and additional offices. POSTMAS- TER: Send address changes to Apartment Trends c / o The Apartment Association of Metro Denver, 7100 E. Belleview Ave., Suite 305, Greenwood Village, CO 80111. Subscription included in membership dues. Apartment Trends is published as a service to its members and all segments of the apartment industry by The Apartment Association of Metro Denver. Any reproduction or copying in whole or in part, without permission, is prohibited. Articles and events herein do not necessarily have the endorsement of AAMD but may be presented to give readers a diversity of views and activity updates. 7100 E. Belleview Ave., Suite 305, Greenwood Village, CO 80111, Phone( 303) 329-3300, Fax( 303) 329- 0403, E-mail: info @ aamdhq. org, Web: www. aamdhq. org. AAMD is a tax-exempt professional trade association representing the multifamily housing industry in the metropolitan Denver area. AAMD is affiliated with The Colorado Apartment Association( www. caahq. org) and The National Apartment Association( www. naahq. org).
Vice President of Member Services & Business Dev ' t Julie Evans-Schmitt | julie @ aamdhq. org
Vice President of Government Affairs Nancy Burke | nancy @ aamdhq. org
Vice President of Communications & Marketing Christopher Dean | cdean @ aamdhq. org
Vice President of Events & Education Betty Knecht | betty @ aamdhq. org
Comptroller Earlease Alexander | ealexander @ aamdhq. org
Director of Education and Career Development Lisa Godbehere | lisa @ aamdhq. org
Government Affairs Manager Luke Miller | luke @ aamdhq. org
Marketing & Communications Coordinator Iris Krause | iris @ aamdhq. org
Executive Assistant Mary Kuhn | mary @ aamdhq. org
Events Administrator Elizabeth Mcconville Kim | elizabeth @ aamdhq. org
Member Services Administrator Tania Byrne | tania @ aamdhq. org
New Talent Outreach & Recruitment Manager Cristal Dukes | cristal @ aamdhq. org
2 | TRENDS APRIL 2018 www. aamdhq. org