45
30
90
90
SESSIONS
8:30- 9:15 AM
Use of Technology in Maintenance
Parke Pettegrew, Milestone Management Lannon Quintana, Cardinal Group Management
Description to come.
45
MINUTE SESSIONS
9:30- 10:00 AM
Professional Image And Communication For Maintenance
Chris Price Milestone Management, Chris Beno, ConAm Colorado, Troy Boyd, Inland Residential
30
MINUTE SESSIONS
A panel specifically for maintenance by maintenance to discuss how to present yourself in a professional manner to your residents. Bring your
questions about best practices and common communication issues.
TECHNOLOGY MANAGEMENT MAINTENANCE
8:30- 10:00 AM
Humanizing Hoarding Disorder and How to Help
Jennifer Hanzlick, The Clutter Trucker
Understanding a hoarding is a disorder your residents may have is the first step. In this seminar, you ' ll learn tips and techniques to help those suffering, legal implications of a hoarder, and much more.
Be On Fire, Not Burned Out
Courtney Clark
LEASING MAINTENANCE HUMAN RESOURCES MANAGEMENT
Strategies for Engagement and Enjoyment in a Challenging Environment. Resilient employees know how to handle stress without burning out. In today’ s competitive world, there’ s no time to recover from setbacks slowly. This session will have you and your team managing change, chaos, conflict and life’ s other challenges in the fastest, most productive way possible. Resiliency leads to greater employee engagement, reduced turnover, and less stress in the office.
Liar, Liar, Pants on Fire
Traci Brown
90
MINUTE SESSION
LEADERSHIP HUMAN RESOURCES MANAGEMENT
Would you win a game of Two Truths and a Lie? In this fast paced keynoted you’ ll learn how to use Traci’ s fraud prevention system to find the liars in today’ s headlines.. and in your own life. You will learn how to instantly tell if someone is lying; How to elegantly uncover the truth; Which lies you should tell; and Which lies are important.
LEADERSHIP HUMAN RESOURCES MANAGEMENT
Dealing with Distractions and Delivering What ' s Important
Lori Snider, Redpeak
MAINTENANCE MARKETING
You’ re here. You’ re there. You can’ t be everywhere!
Learn how to deal with the distractions in your day-to-day by focusing on prioritization and understanding the importance of timing. Take away great steps you can take to improve your productivity... and sanity!
LEADERSHIP MANAGEMENT
Tips and Tricks For Writing Successful Tributes Nominations
Pam Frankenreiter
Tributes is right around the corner and that means it ' s nomination writing time! Are you slated by your company to write a lot of nominations? Come learn some tips and tricks from a long-time industry professional who knows what to do, and what not to do, in successfully writing Tributes nominations.
9:30- 11:00 AM
90
MINUTE SESSION
MARKETING
Top Ten Legal Issues Facing Today ' s Landlord in Colorado
Mark Tschetter, Tschetter, Hamrick, Sulzer
Combining his nearly 30 years of experience with the latest trends in legal situations, Mark has compiled a list of the most common and significant legal problems of Colorado Landlords and how to address them. Topics include: Emotional support animals; Security deposits; Abandonment; Airbnb; Criminal Background Checks; Domestic Violence; and much more.
LEGAL LEASING MANAGEMENT
28 | TRENDS APRIL 2018 www. aamdhq. org