this type of growth is something that can be estimated accu-
4 Things You Need for Your Small
Business to Grow Exponentially
rately. Each employee should be accountable for a certain
1. Customer Loyalty
without hiring too many people. staff to examine systems and
Household names of companies are made through customer
and client loyalty. This loyalty has branched from everything
from people only buying Ford trucks to those who only smoke a
certain cigarette brand. Many times entire families stick with
the same brand or company that their parents did as long as
they don’t have any problems personally. Getting a customer
amount of profit or portion of productivity. Scalable systems
are those that can expand with new hires as well as scaling
try to improve them on a consistent basis is important. Remember to implement these changes one at a time so it is clear
which variable is impacting production. The fact that a process
is optimized now does not mean a piece of technology or software won’t be able to improve this in the future so stay aware
of these types of things.
for life is great but getting an entire family tree is much better.
3. Employee Retention
How to develop customer loyalty:
Many people who don’t own or run a business do not realize
Customer loyalty programs help in customer retention as
how important employee retention is. The time that is takes to
they feel they are getting something for nothing. Many of
train a new employee can be months and that doesn’t guaran-
these programs give away items after a certain amount of
tee the person will stay with the company or become a contrib-
money is spent by the customer. This can lead the custom-
uting staff member. Another thing to take into account is how
er to spend more just to receive the free item.
the leaving of multiple employees might have on morale.
Customer service is extremely important to the longevity of Perks to entice younger as well as old staff to stay. If you cannot compete with salaries of other companies make sure that
a business as well as in growing a business. A study showed your employee culture as well as the way you treat your employees is above average. Creating an environment of accountain the UK that poor customer service cost UK businesses
bility and comradery can take time but it will allow the staff to
run at a high level that employees won’t want to miss out on.
15.3 billion pounds in just one year.
Put customer service agents in charge of responding to
complaints on social media as well as review sites. Many
Many times large companies might still contract out their marketing efforts. Doing research on As you can see there are plenty of things that will help your company transform into the jugtheir problem be acknowledged online.
gernaut you have always dreamed of. Of these things customLoyalty price drops can be used to keep a client on board or er/client, loyalty/retention is the most important. This loyalty
is the difference between household names and the moderately
to sign them on a long term deal. The fact is that you know successful businesses in the same industry. Keep the customers
and keep generating income from the same people and families
what your margins are and where they can be bent while
over and over.
people do not call to complain anymore but would rather
4. Incredible Marketing and Branding
still turning a strong profit. Keeping a client for life is
worth dropping a price here or there.
2. Optimized Systems
Scalable systems are a staple of any company looking to expand
in a huge way. Making sure that all of the systems can handle
Some Really Good Ideas