Anodius - CRM consulting services Integration of SAP and Salesforce.com softwares
Integration of
Salesforce.com and SAP CRM/SAP ECC
SAP is one of the most widely used enterprise resource planning softwares (RPS) to date,
used by companies all around the world to assist and support various business processes.
The most common case seems to be the integration between SAP and a customer
relationship management (CRM) application. With SAP software being one of the most
widely used RPS softwares and Salesforce.com the pioneer and current market leader of
CRM softwares, the integration of SAP and Salesforce applications in particular is a challenge
that many companies are facing today. Many of the problems, however can be easily solved
with proper guidance provided by an experienced SAP consulting company.
Integration of SAP and Salesforce.com applications
The integration of these two systems ensures an automatic and instant synchronization of
data from both systems. The basis for such successful integration of Salesforce and SAP
CRM/ECC systems is two-sided automatic data transfer from one system to another. When
new information about a customer is entered into Salesforce it will automatically be available
via synchronization of systems in SAP, so the data will be made accessible for other business
functions managed in SAP system in the company right away. The most commonly
transferred objects are various kinds of data from business partners, contacts, opportunities
or offers.