Annual review 2016 - 2017 | Page 43

Rangiora store in New Zealand. UK, Republic of Ireland and Spain • Consistently smashing record sales in the UK, • Australia and New Zealand • Announcing an unprecedented collaboration with achieving another record sales week of £27m at the the Royal Australian and New Zealand College of end of February 2017. Ophthalmologists, bringing together the expertise of ophthalmologists and optometrists to provide more Republic of Ireland seeing 6% more customers than effective and efficient patient care and improve eye the previous year. • Providing eyecare for 100,000+ UK Healthcall customers who would otherwise be unable to benefit from Specsavers’ clinical care, and achieving 30% sales growth in this part of the business. • health for people across the region. • the customer experience and increase in-store efficiency. • Relocating Lens-Online and International Glazing Services into a new, purpose-built facility in Australia and New Zealand, and setting a phenomenal daily dispatch record of 28,258 jobs in December. • Specsavers contact lenses wearers, and online contact glasses each week and providing both businesses with • Welcoming more than 900 store partners on a new lens sales reaching over AUD 43 million. • into the area after the devastation of the earthquake supporting them in continuing to be brilliant every • Announcing our partnership in the UK with RNIB, that rocked Christchurch in 2011. • our ‘Beach Volleyball’ marketing campaign. This award Nation: Eye Health 2016’ report at the House of Lords, came just two months after we won the Retail Store heralding the most significant and comprehensive insight • Joining forces with the International Glaucoma Shopfit award at the 2016 Australian Retail Awards. • encourage people to have regular eye examinations. • Celebrating 10 years since we opened the doors of our first store in Spain – in Javea on the Costa Blanca. Donating more than AUD 1 million to charitable and good causes across Australia and New Zealand as part Association (IGA) to deliver a £1m health information campaign to raise awareness of glaucoma and Winning the coveted Excellence in Marketing award at the 2016 Franchise Council Awards in Canberra with and the following month unveiling our joint ‘State of the into the health of the nation’s eyes in recent years. Opening a store in Rangiora, on the outskirts of Christchurch, New Zealand, helping to breathe new life partner development programme, Partner 2020, and single day. Seeing healthy growth in our contact lens business, with a 17% sales increase, more than 100,000 new Kidderminster, enabling IGS to produce 75,000 pairs of additional capacity to support the next 10 years of growth. Delivering a massive 4.4 million jobs through Melbourne Glazing Services to customers across Enjoying a record year in Hearcare, with sales growth up 19% on the previous year. • Launching a streamlined collections system to improve of our community programme. • Continuing the legacy of Langaliki Langaliki by embarking on a new collaboration with Aboriginal artist Peter Datjing Burarrwanga – see page 27. 40/41