Annual review 2015 - 2016 | Page 3

INTRODUCTION 2015/16 was another phenomenal year for the targets, constantly improving what we do in pursuit Specsavers Partnership. Our results and achievements of our vision to passionately provide best value are testament to the thousands of passionate partners, eyecare and hearing care to everyone. dedicated store teams and motivated support colleagues who work tirelessly to deliver the best choice, value and 2016 marks the 50th anniversary of Mary and me experience to our customers. first qualifying as ophthalmic opticians and we have seen a huge amount of change along the way. Despite This review describes the progress that has been made over this, emergent technology and increasing demands of the last 12 months and highlights just some of the things customers require optical providers to continue evolving we have done to support our store partners, engage and to remain successful. Our partners are in a prime position develop our people, and delight our customers. to lead such change and define the optical profession of the future. These are truly exciting times. For the first time this year, we have combined our annual highlights and corporate responsibility information into one publication to reflect the way in which we do business. Our commitment to supporting local communities, trading ethically and protecting the environment is integral to how we operate and simply forms part of our everyday activity. Today, our 1,800 stores serve in excess of 32 million customers worldwide. We have more than 2,400 partners and 30,000 people working across our stores, support offices and the supply chain internationally. Together with our partners, we will continue to set ambitious Doug Perkins Dame Mary Perkins Joint Group CEO and Co-founder Co-founder 1